Answered question

Modem and Router?

I’m very picky with the modem and router. I was wondering is Fizz allows customers to use their own modem and router combinations instead of theirs.

In short, Can I used my own modem and router?

Thanks,

Joshua
Joshua

Joshua

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Lucas
Lucas

Lucas

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I’m not sure about the modem, you might have to use the one Fizz provide. For the router, however, you can use your own. The steps are described here :
https://fizz.ca/en/faq/how-can-i-use-my-own-wi-fi-router-...

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Other answers

Joshua,

You can use your own router. You must put the Fizz modem on bridge and use your own router.

Me, I have chosen to use the modem of Fizz (mix of router and modem, 2 in one). The Fizz application is goodto install on your phone. I'm very satisfied with this modem. The only thing; I have desactivated the band steering. (automatic preference network, 2.4 g or 5.1 g).

Related question about using your own router:

https://community.fizz.ca/questions/2028916-anybody-using-router-modem-find-helps-wifi-speed

https://community.fizz.ca/questions/2112287-optimizing-fizz-modem

https://community.fizz.ca/questions/2106299-can-login-fizz-modem

JOM
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JOM

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Yes you can use your own router, but I must say I tried the built-in router on the Fizz modem and it's working great so far concerning speed, stability and range!

Chris
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Chris

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Hey Joshua,

 

Unfortunately you cannot use your own modem, but they do provide a DOCSIS 3.1 modem/router for free. Your can definitely use your own router, just put the provided modem into bridge mode.

 

If you decide to sign up, use a referral code for a $25 discount! Mine is E6V3F.