Day 7792 of no rcs on fizz.
In all seriousness when are we getting it, and don't tell me that fizz is a budget, because activating rcs doesn't cost them anything at all, or...
Julian-Angel
the IMEI must be the same used with the previous provider
Are you sure to type in the exact one, double check
If your phone as 2 SIM insert the right one...
I really love the gifting feature with Fizz. But I have to admit that I'm concern with privacy. I am not sure that everyone is comfortable giving cell number or email to...
With COVID I'm pretty much always home so most of my mobile data is wasted.
If you need some and for privacy reasons, send your mobile number to needfizzdata@gmail.com and...
Hi Sylvain
Thanks for your kind offer and generosity!
p.s. You don't need to publish your email for all to see. Members can also send you a private message which will...
Tried porting my number out to Telus today. It didn’t work with my customer number and I can’t find any other account number they should be using to do so. Am I missing...
Hi Carolyn
Sorry to see you go.
You can find your account number under
My Plans >> Manage Plan >> Account ID (It's 8 digits, right underneath your phone number)...
Hi I'd like to access my admin CODA-4680-FIZ portal, but I think I chqnged the password from my wifi password to something else, but I can't remember what it is and now I can't...
Hi Clement
If any changes have caused a problem, you can factory reset your modem at any time.
Using a thin, pointed object, hold the restart button on the Wi-Fi modem...
Hi, I have an appointment to set up internet tomorrow morning. Since we haven't started living there yet, I need to see a receptionist to pass me the key of our apartment...
Hi Mayu
not you cannot change the appointment hour, if there is a cable inside the apartment the tech probably do not need to access it and he will make all the connections...
Hi Sarah
yes it is automatic, the referral, when activated, is a credit and it will applied to your payment before taxes in automatic. Follow them here My profile → Referral...
Hi Annabelle
You need to take the installation appointment the same day of your mobile anniversary or the other way around if you do not have the mobile plan yet...
This website advertized 200mbps in my area. Under that section it said: if it's available here, it is available in your area.
I cancelled my services with my current service...
Sorry Phil, I think you have it a bit mixed up. Fizz was offering 200/50 but they have changed the plan to 200/30. The download speed is the same, but the upload speed has been...
I recently upgraded to the new 200/50 Mbps plan, mostly for the upload speed. However, since the upgrade, I've never seen upload speeds over 35 Mbps when using speedtest.net or...
Hi Etienne
It looks like your findings are indeed correct. If your plan was changed, you should have been notified 30 days in advance. At least this will provide you the...
This is follow-up to Sylvain's post: https://community.fizz.ca/questions/2524922-data-gifting-idea-good-idea
The post was closed before I could add some comments.
Sylvain...
I really love the gifting feature with Fizz. But I have to admit that I'm concern with privacy. I am not sure that everyone is comfortable giving cell number or email to...
With COVID I'm pretty much always home so most of my mobile data is wasted.
If you need some and for privacy reasons, send your mobile number to needfizzdata@gmail.com and...
Hi Sylvain
Thanks for your kind offer and generosity!
p.s. You don't need to publish your email for all to see. Members can also send you a private message which will...
Hi Noura
it seems that you have a problem with a signal coming from your coaxial cable
Please unplug the modem from the power outlet and verify if the coaxial cable is...
I hope everything is back to normal this morning Jennifer. If not, contact Fizz support.
First log into your Fizz account.
Make your way to the Solution Hub.
On the help page...
I won't be using the code and Canada Post, so I need a direct address to use to ship back the modem with another courier service. Can anyone help me out?
I posed a question about Internet reliability issues, and I received a few useful answers, but the question (and replies) disappeared within a few hours of the post. The post...
Hi Simon
I cannot tell you way, but this some screenshot of your message.
Probably they deleted it for your reference to the US.
When I read it, I did not reply for...
Exaactly When am I suppose to get an email about fizz receiving a payment?Is it possible to overpay on my monthly account for attemting to unsuspend my account mutiple time?
You can ask fizz on the live chat through the website, facebook messenger or twitter. They are usually there 24/7 on social media. They will be glad to help you!
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for...
Since last tuesday, I keep getting "No Caller ID" calls every day, multiple times a day. I don't know what I can do about it. Can anyone help me with this? Thanks!
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do...
Hi all, I made a thread about two weeks ago but no updates.
My phone is an iPhone 6, running iOS 12.1. and Fizz 34.1
The phone is American, but fully unlocked...
That's a tough one. The fact it can work for a while does not actually rule out a problem with your phone, as network tech is adaptive and intelligent these days so it could be...
There are two settings on the router, 2.5GHz and one 5GHz. I want to connect my iPhone to the 5GHz however its not showing up on my WiFi connection settings.
.
.
Is anyone...
Band steering is under 5GHZ settings. Turn it off and Don't forget to give 5ghz wifi another name. 2ghz and 5ghz should not have the same name as far as I know.
I will go...
I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim card. I've tried to unlock it with the number to unlock it in my account, but...
The message you got mean that your phone is lock on the provider's network from which you bough it.
You need to call them and they will give you the right code and it's free...
No, dont cancel it !
If you do not already have a coaxial cable line running into your home, the technician will install a new line and test it for you.
.
There is no...
My RCA TV is not connecting to my home WIFI anymore, but it was working perfectly fine until last week.
1. did the factory reset - RCA TV
2. tried connecting multiple times to...
Hi Pavleen
Check the specs of your RCA TV. Is it able to connect to both 2.4 GHz and 5 GHz networks?
And how far is the TV located from the Fizz modem?
I suspect that...
Needed to share this link posted orignialy in French, who might be helpful for people getting stuck when Samsung is asking for a PUK Code. I noticed few questions and could be...
In theory is the same
Since Fizz is a virtual operator, Fizz is using videotron coverage when available, otherwise is using the others providers
https://www...
Ready for some good news? The referral bonus will stay at $40 until December 2. Told you it was good news.
Spread the word to your friends. Their Fizz SIM card has to be...
Phones will soon arrive at Fizz.
You read right! If you’re looking to get a phone, well we’re looking for beta testers.
The early bird catches the worm. A limited...
Welcome to the Fizz Hall of Fame, @MichelP and @EDMTranceMaker. These two “Chatty Cathies”
have been keeping our community chats animated and interesting with their
many...
Hello to all our members, These are unsettling times, and as a society we are faced with several challenges. We will be monitoring the situation, and any development will be...
Hi everyone,
We’re so thrilled to see how much you appreciate the $35 referral bonus. Now, it’s time to streamline that excitement :)
No more referral code spamming. ...
