You need to get points
You can do that partecipating on the community
- you can give 20 kuodos per day 1 pts each
- if you receive kuodos 5 pts
- posting questions 3 pts
-...
Hello Kawtar,
As Mike said if you had stabilization prices and you had unsubscribed when you reactivate you will lose those prices and be set for regular prices as all new...
I answered a question. It wasn't initially showing up (apparently questions/replies have to be approved?) and now, approximately an hour later, it seems to have disappeared. How...
Your question was blocked in order to be checked by a moderator for some reason.
Sometime this happens if you post in the English community in French and vice versa and...
Hello Dwarkanath,
I apologize for the situation that you've encountered, I suggest you reach out to our support where you can have it checked and resolved.
In the meantime...
When I try to get into ubereats with my mobile using fizz sim card it does not work ...
it need to send a text message to my phone but to get a code but i never receive one...
Fizz had problem with the 2fa via SMS I suggest you to do it via an app like Google authenticator or Micosoft authenticator. It is more secure than SMS 2fa base and it will...
Which frequencies must my phone support?
For an LTE-compatible phone configured with LTE network preferences:
Calls: Your device must support HSPA 850 MHz or 1900 MHz...
I got a new SIM card because I lost the old one. When I came to activate it, I log into my account than wrote down the activation code, and than I realize it was activating for...
Contact the support to have it reinitalized.
to contact customer support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account (if you have more than one...
I have been with Fizz for over 6 months but my dinosaur badge for 6 months has not been unlocked. I have also bought add-on's on several occasions and my buy an ad-on badge is...
Is it possible to get the last lvl of rewards just giving and receiving kudos (the hearts/likes)? how many kudos can I get here (can I beat the previous record holder) and do...
Emmanuel,
You can give 20 kudos per day.
When you give them to others Fizz members, you get each time 1pt and when you receive a kudo, you get 5 pts.
You are not limited to...
I would like to change my plan but it wont let me and I set up my account with a pre paid visa because I had one lying around and I forgot to add my cc and now I would like do...
Clelia,
Unfortunately, you cant do a manual payment.
The montly payment of your plan is made automatically with a valid credit card into your account.
See this link to get...
IRINA,
The credit card into your Fizz account must be reseted.
Please, contact the Fizz customer service this morning by chat.
This service is available from 8h00 to 21h00...
2 days ago my internet stopped working. If i'm lucky I can load a webpage, but 99% of the time the request times out. Maybe someone can make sense of this information and help...
Hello Pietro,
I have checked your account and I can see you've contacted our support department and they've managed to provide you an answer related to your situation.
If...
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for...
So I just subscribed to the Fizz home internet service. I am paying 40$ with tax included and so far speedtest says I am getting 67Mbps. So far so good!
Anyone else has any...
Mine is great! The router component of the modem isn't super strong, but it's very easy to switch to your old router and just use the box as a modem. Consistently fast speeds...
I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim card. I've tried to unlock it with the number to unlock it in my account, but...
The message you got mean that your phone is lock on the provider's network from which you bough it.
You need to call them and they will give you the right code and it's free...
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
There are two settings on the router, 2.5GHz and one 5GHz. I want to connect my iPhone to the 5GHz however its not showing up on my WiFi connection settings.
.
.
Is anyone...
Band steering is under 5GHZ settings. Turn it off and Don't forget to give 5ghz wifi another name. 2ghz and 5ghz should not have the same name as far as I know.
I will go...
Needed to share this link posted orignialy in French, who might be helpful for people getting stuck when Samsung is asking for a PUK Code. I noticed few questions and could be...
Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do...
Most, if not all, text verifications (2FA) are not working and is a known issue that Fizz is working to fix. There is no known ETA unfortunately.
Refer to:
https...
Hi all, I made a thread about two weeks ago but no updates.
My phone is an iPhone 6, running iOS 12.1. and Fizz 34.1
The phone is American, but fully unlocked...
That's a tough one. The fact it can work for a while does not actually rule out a problem with your phone, as network tech is adaptive and intelligent these days so it could be...
Hello,
Try to configure the APN settings using this location: Settings > Mobile Data > Mobile Data Options > Mobile Data Network.
Also, make sure the SIM card is in the...
Forgive me for the repost, I accidentally approved an answer and unfortunately I guess it closed the thread.
Ever since I switched to Fizz, I've been unable to send MMS, I...
Allison get good point. Try to use this sim in different phone and try again. It look like you have a typo on your APN setting (Android phone I guess). Redo APN setting again...
Congratulations to Mike and Fling who distinguished themselves by their involvement in the Fizz community.
These two mentors are the first ones to be inducted online in our...
Hi everyone,
Have you been to your community profile page lately? Probably not, but we won’t hold it against you . Let’s face it, it’s not a popular destination. Well...
Hi everyone,
Great news, the $35 referral bonus is back until June 15, 2020.
We’ve always been a big believer of sharing within our community. So invite as...
Hello to all our members, These are unsettling times, and as a society we are faced with several challenges. We will be monitoring the situation, and any development will be...
Hi everyone,
We've been seeing a lot of chatter around how community points are earned and distributed, and we’d like to clarify a few things. Hopefully the Q&A below will...
Hi everyone,
We’re so thrilled to see how much you appreciate the $35 referral bonus. Now, it’s time to streamline that excitement :)
No more referral code spamming. ...
