You need to contact Fizz. You can chat with them by opening a help page ( example https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do )
You'll see a bubble chat...
Absolutely ! You can change it right now and still be able to see the beta prices. Make you sure hurry and change it before the end of beta period in April :)
Good luck !
I am not able to access to my account because i didn't confirm my email address within 24 hours. When i got to lost password link, everything seems to be okay, but i didn't...
I've been in your position when I tried to open a new account. It's probably not solved yet, once you forgot to confirm your email with the forward email confirmation you can't...
Just installed the modem and did a speed test. I'm getting around 25/6 on a 120/20 connection.
https://www.speedtest.net/result/8125578191
Any suggestions?
With this modem will i also need to connect a router because i keep hearing a lot of issues with the wifi speed of the modem and some customers are using their own router to...
I am using the WIFI supplied with the FIZZ modem. I don't get much interference in my area.
Some customers have chosen to use their own router, by following these...
i currently have fibe internet with Bell. I know if i switch over to Fizz it will be cable. Can anyone tell me which one is more reliable fibe or cable when it comes to down...
Do not take DLS, it's not reliable. But Fibe and Cable are similar. I had both in my life and never have any issues.
For the Wifi, it's something else. It depends of where...
I know Fizz is internet is probably cable, but are there any plans to have fiber optics with Fizz in the near future because i know Videotron has fiber optic technology?
If i sign up for home internet and find out it is not working well for me or not faster than my old provider, can i cancel and get a refund? or is there some kind of contract
I have heard that the wifi signal is not the great with the modem. Is this true? If i am living in a small apartment and my modem is located in two rooms over will the signal be...
I recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it and put it in my phone, generating a new number.
But i still can't connect...
My fizz showing EXT LTE is this roaming charge for data? I know it shows when I do Speedtest LTE Videotron , can anyone tell me if this roaming charges for data my coverage all...
Hi Holly,
You've got coverage full Canada and you can use your services in all Canada.
Do not worry if sometimes you're connected to Fizz EXT, your phone connects...
Absolutely ! You can change it right now and still be able to see the beta prices. Make you sure hurry and change it before the end of beta period in April :)
Good luck !
I am not able to access to my account because i didn't confirm my email address within 24 hours. When i got to lost password link, everything seems to be okay, but i didn't...
I've been in your position when I tried to open a new account. It's probably not solved yet, once you forgot to confirm your email with the forward email confirmation you can't...
Just installed the modem and did a speed test. I'm getting around 25/6 on a 120/20 connection.
https://www.speedtest.net/result/8125578191
Any suggestions?
I received an Amber alert in Ottawa this evening at around 5:00.
This is a positive note for the Fizz mobile network .
I'm wondering if all Ontario customers received it? Did...
SMS do not work for me right now since hours. It was working this morning. It is very annoying because I am using text message for my 2 steps authenticator. I cannot login to my...
The problem is that there's no way to be sure if my texts are getting there or no. Same thing about missing them.Couple a days ago I missed a notification from my voicemail...
I am trying to transfer my number over from Virgin to Fizz but I am unable to insert the PIN. Some have recommended using the IMEI instead however not only do I have a new phone...
If you have not yet transfer your number it's not to late to update your profile with Virgin.
If you have cancelled your account with Virgin before transferring your number to...
I intend to go to Europe soon, and I haven’t switch to Fizz yet so I don’t know the price tag for extra data, but how does it work if I want to call people not with data but...
Hello, you will not be able to use Fizz sim card for calling in Europe. Like the previous poster said, you can only use data and you can check the prices here : https://fizz...
I can see the questions and answers in the community, I can "like" and I can ask questions, but I can't answer other questions! Anyone else having the same problem? I have an...
Hey Community,
We understand that some Fizz members are reporting an issue; they are not receiving text messages (SMS) from certain companies such as Interac, Facebook and...
Hi Folks,
Most of the 2-factor authentications which are common have been deployed and ready to use. We are aware that there might be some we are still missing, we are still...
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
Hello Fizz!
I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes for you to know how you can get them and what you'll get.
Please reply to...
Version française ici: https://communaute.fizz.ca/questions/1826934-recompenses-recompenses-obtenir
Points
1 point: Give a kudos to a user by clicking on the heart of an...
So all of a sudden because they are telling you the truth, your deciding to give up on Fizz? You asked them a question and that is the answer, you must have been expecting this...
Hi everyone,
Need your input here.
As you know, Fizz will be offering home internet in the very near future. We’re investigating whether to include a speed option of...
I signed up for Fizz around 24 hours ago, everything works fine except for my text messages, I can send them, I just cant receive them. any ideas on how to fix this? I can...
Fizz,
Your internet prices are not very competitive, I was waiting to hook my in-laws to your internet but their current provider is giving them 120Mbps fo $60 it doesn't...
@MT yes you can have x3 speed with Videotron at $69 for a year, and then just call and get another promotion
You will get x3 speed and you will save $84 for a year
Hi all, I have a question, I activated my SIM card, however, I have a problem.
In my phone's settings, when I go in about, it does say "Carrier : Fizz 34.1".
But in...
I received my Fizz modem yesterday and I started to make some test here are some notes:
1. You DONT need to cancel your current service (i have Videotron) and both service...
Open an Internet browser and enter in the address bar: 192.168.0.1
Identify yourself with the login information:
Username: cusadmin
Password: Your Wi-Fi password
Greetings to all!
Firstly, I want to emphasize that I am a regular user with no special status at Fizz.
Only I noticed that a large majority use this forum to make great...
Hi everyone,
Need your input here.
As you know, Fizz will be offering home internet in the very near future. We’re investigating whether to include a speed option of...
