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Last Questions

Last Questions

  • What is your rate when i use my Samsung A5 in USA?

    1) Rate in USA? 2) I want to use my phone in Montreal to also call in USA....what is your rate?
    Daniel
    Daniel

    Daniel

    User level
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    0
    0 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Hi Daniel,   You have 2 options: 1. If you choose a calling plan with Canada/USA coverage, your usage while in USA is included and so are calls from Canada/USA to anywhere in...
  • LTE slow in downtown montreal?

    Am I the only one who is getting very slow LTE speeds in downtown Montreal(Westmount, Pt-St-Charles) for the past month or so. It barely hits 10 mbps on both speedtest and fast...
    Renato
    Renato

    Renato

    User level
    Level
    0
    17 / 100
    points
  • Select plan without sim?

    Hi guys. I want to get a plan before the stabilization period ends on the 16. I've just ordered a SIM and I'm supposed to get it in 2 days, or more, as my mailman doesn't always...
    Claire
    Claire

    Claire

    User level
    Level
    0
    11 / 100
    points
    Khal
    Khal

    Khal

    User level
    Level
    1
    493 / 750
    points
    Yes you absolutely need the sim, more specifically the activation code that's written on the sim. Your best bet is hoping that you receive your sim tomorrow and then you can...
  • Where can I find my PIN code?

    My phone is asking me for my PIN code to unblock my SIM card. I already put the PUK code but I forgot my PIN. Where can I find...
    Angela
    Angela

    Angela

    User level
    Level
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    1 / 100
    point
    Elizabeth
    Elizabeth

    Elizabeth

    User level
    Level
    0
    92 / 100
    points
    I think your phone needs to be unlocked. I'd say contact your provider or whatever provider your phone was with previously, and ask them to unlock it for you. In Canada, cell...
  • How does the Community Hub Goals work?

    I can see "Goals" on my account showing Apprentice & Geek (1-5). But I'm really confused on how you achieve those goals and go from Apprentice to Geek? Do I need to do something...
    Attariyah
    Attariyah

    Attariyah

    User level
    Level
    1
    203 / 750
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    What you have to do is just keep earning points. You earn points by contributing to the forums, paying your monthly bill, etc. And once you reach them, you will earn points for...
  • Can I still use my data upgrades that I earned even if I do not have data on my plan to start with?

    I have two 250mb upgrades that will take into effect next month but I'm not sure if they will work since my plan is a text-only plan.
    Elizabeth
    Elizabeth

    Elizabeth

    User level
    Level
    0
    92 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Some people may have had success in the past. That's not supposed to work any more. You need at least 1 GB data plan.
  • Anyone having issues with MMS with Mi A2?

    I can send and receive sms only. But having issues with MMS with my Mi A2 phone. Anyone having a solution?
    Kent
    Kent

    Kent

    User level
    Level
    0
    71 / 100
    points
    Geod
    Geod

    Geod

    User level
    Level
    0
    25 / 100
    points
    You can also have Fizz send you a notification that setups the mms details. Under My Plans -> Manage Plan -> Advanced Parameters, you can click on "Fizz network parameters"...
  • How do you unlock more slots to get combine upgrade?

    How do you unlock more slots to get combine upgrade?
    Kent
    Kent

    Kent

    User level
    Level
    0
    71 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Level Up!   Level 3 for 2nd slot. Level 5 for 3rd slot.
  • Sim unluck code

    I received my SIM card and activated it, now when entered in the mobile it is requesting SIm network unlock PIN. It’s not on the card I received and I don’t know where to find...
    georges
    georges

    georges

    User level
    Level
    0
    1 / 100
    point
    Elizabeth
    Elizabeth

    Elizabeth

    User level
    Level
    0
    92 / 100
    points
    You'd have to contact the cell provider that it is locked with. Do keep in mind that in Canada, cell providers cannot legally charge you unlocking fees. Best of luck
  • how do i open the ftp port on my router

    how do i unblock port 21 for...
    Sanjay
    Sanjay

    Sanjay

    User level
    Level
    1
    209 / 750
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Login Fizz modem menu at 192.168.0.1   Under the [Basic] Settings menu, you will find 2 options 1. [Port Forwarding] 2. [Port Triggering]  
  • Can we combine $1 and $2 off upgrade for Fizz Internet?

    Can we combine $1 and $2 off upgrade for Fizz Internet?
    KentCG
    KentCG

    KentCG

    User level
    Level
    0
    1 / 100
    point
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    Yes you can! Once you get to level 5, you'll be able to use 3 rebate upgrades: $1 off, $2 off and $2 off. Level 9 is the sweet spot. You will be able to swap out some of the...
  • Is the $2 off upgrade for Fizz Internet recurrent?

    Is the $2 off upgrade for Fizz Internet lasts for every month forever until you leave Fizz? Or is it only good for a limited time?
    David
    David

    David

    User level
    Level
    0
    4 / 100
    points
    Fizzy
    Fizzy

    Fizzy

    User level
    Level
    4
    5000 / 5000
    points
    An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly rebate on the price of your Home Internet plan.   Every upgrade is...

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