I ordered the phone card of fizz online on September 4th, but I still haven't received it until today. I inquired that it was returned to the merchant because my address was...
Usually the support ask to buy a new one and when you receive it to ask for a refund.Fill free to contact themCHATGo to this page https://fizz.ca/en/contact-us, if you are not...
Hi,
In my account, I have 2 numbers. 613-668-xxxx and 819-930-xxxxx.
The 613 is working fine since day 1.
I just added a second phone number (819) but it can dial any phone...
Did you try with +1613, do you have quebec or canada coverage?
Do you have any specific message?
Do you have any block on your 613 phone?
Can you call a different 613 number...
No, fizz is bring your own device (BYOD)
You should go online or any store as Best Buy or others.
Validate that the phone is compatible with fizz network
https://fizz...
Context:
I made an appointment for home internet for September 11th. I had a birthday to attend and had to reschedule. I rescheduled for the available time of Saturday the...
You have to contact the support for an answer to your question and make a complaint
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the...
How long does it take to activate an Add-On? How long does it last?
Add-Ons are active immediately. They’re valid until the end of your next payment cycle.
In other words...
Remember you need to wait 2 months in order to receive the 25$. Did you check here my profile -> referral bonus? You should also have received an SMS and a message in your...
I am going to register for a SIM card and a plan.
how can I select my phone number? can I choose it? can I select a phone number, for example ending to ---- or starting with...
In detail this is the guide, to pick the last 4 digits
https://fizz.ca/en/faq/how-do-i-choose-my-phone-number
To choose the last 4 digits of your phone number (if they’re...
My phone was stolen so I now have a new phone and reordered a sim card. I went to activate the sim card but realized it was not the right link because this one was to get a new...
Bonsoir,
J'aimerais avoir le WiFi dans mon appartement mais il n'y a qu'une prise ADSL dans l'appartement.
J'aurais aimé savoir comment se passe l'installation du câble...
Comment puis-je accéder à ma messagerie vocale?
https://fizz.ca/fr/faq/comment-puis-je-acceder-ma-boite-vocale
Si vous rencontrez un problème, contactez le support de...
Hi,
In my account, I have 2 numbers. 613-668-xxxx and 819-930-xxxxx.
The 613 is working fine since day 1.
I just added a second phone number (819) but it can dial any phone...
Did you try with +1613, do you have quebec or canada coverage?
Do you have any specific message?
Do you have any block on your 613 phone?
Can you call a different 613 number...
It sounds like you have too many mailing addresses.
Are you a new customer? If you prefer you may create a new account to avoid this issue.
Or you can contact Fizz support...
Did anyone receive a letter from the Government of Canada regarding packages for $10 per month?
did any one apply for it?
and do you know if Fizz is eligible?
@Sari I didn't say that Fizz opted in for this program. I merely mention that are both companies are owned by Quebecor.
@Takion When your question has been answered, please...
I have extra data on this wonderful September day. Hit me up if you want some !
Be sure to include your email or phone number.
Have a nice day everyone!
No, fizz is bring your own device (BYOD)
You should go online or any store as Best Buy or others.
Validate that the phone is compatible with fizz network
https://fizz...
Since you have tried to change the language of your voicemail and the change is not working, you will need to contact support to have them look to see why the change is not...
I ordered the phone card of fizz online on September 4th, but I still haven't received it until today. I inquired that it was returned to the merchant because my address was...
Usually the support ask to buy a new one and when you receive it to ask for a refund.Fill free to contact themCHATGo to this page https://fizz.ca/en/contact-us, if you are not...
Remember you need to wait 2 months in order to receive the 25$. Did you check here my profile -> referral bonus? You should also have received an SMS and a message in your...
In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best...
Context:
I made an appointment for home internet for September 11th. I had a birthday to attend and had to reschedule. I rescheduled for the available time of Saturday the...
You have to contact the support for an answer to your question and make a complaint
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the...
So I just subscribed to the Fizz home internet service. I am paying 40$ with tax included and so far speedtest says I am getting 67Mbps. So far so good!
Anyone else has any...
Mine is great! The router component of the modem isn't super strong, but it's very easy to switch to your old router and just use the box as a modem. Consistently fast speeds...
Needed to share this link posted orignialy in French, who might be helpful for people getting stuck when Samsung is asking for a PUK Code. I noticed few questions and could be...
I wasted a lot of time yesterday with my Samsung Galaxy S7 while trying to resolve this problem. I chatted with the live help from Fizz (Catalyne) who told me to contact my...
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
I did all the manual APN configuration settings on my current Huawei phone, tried restarting my phone and even tried reinserting my SIM card multiple times. But I am still not...
I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim card. I've tried to unlock it with the number to unlock it in my account, but...
The message you got mean that your phone is lock on the provider's network from which you bough it.
You need to call them and they will give you the right code and it's free...
Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do...
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for...
Open an Internet browser and enter in the address bar: 192.168.0.1
Identify yourself with the login information:
Username: cusadmin
Password: Your Wi-Fi password
Hi all, I have a question, I activated my SIM card, however, I have a problem.
In my phone's settings, when I go in about, it does say "Carrier : Fizz 34.1".
But in...
no contact support number on website and i see many customers of yours asked already that question and no update on website was made because i cant see where it says TO CONTACT...
Hi Normand,
As we are 100% digital company, in order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can...
Hello,
Try to configure the APN settings using this location: Settings > Mobile Data > Mobile Data Options > Mobile Data Network.
Also, make sure the SIM card is in the...
Most, if not all, text verifications (2FA) are not working and is a known issue that Fizz is working to fix. There is no known ETA unfortunately.
Refer to:
https...
On Friday, September 13th, Aire Commune will be transformed into a big fair, presented by Fizz.
Who says carnival, says fun. So we decided to make the fun last and start the...
Hi everyone,
Over the next few months, we’ll be introducing new challenges for you, our amazing members. Why? We like to keep things fun, and love the idea of giving you...
Hello Community,
Based on yesterday’s communication about our stabilization period, we wanted to clarify the information regarding your pricing after the stabilization...
the question is when is it going to be stable? i’m not risking missing calls and texts just for the intro price. it doesn’t worth it. i do want to subscribe fizz mobile service...
