Hi all...
I am in rural Ontario where there are both Rogers and Bell towers but the Rogers signal is very poor and the Bell signal is decent. One week ago when I arrived, the...
At the time of year that many people go on vacation out of province (me included next month), I have to say that this is not very reassuring to hear. Bad enough when it was...
You should purchase a plan with Quebec coverage (calls, sms and data - whatever you need, it is completely customizable) if you don't go often to other provinces and/or USA...
I have the Canada + US coverage setup in my account. I am working in San Diego this week and it's been working great on my iPhone for the past few days. All of a sudden, data...
Hey Alain,
The US roaming should only stop working if you are in the US for 3 months. It doesn't seem to be the case for you.
I don't think there's anything else that us in...
If i send someone a text message their response gets displayed above my text message. This makes it hard to follow a conversation. What is causing this? How do I fix it...
Seems as if should of received a notifiaction or reminder of some sort of my iminent internet installation ( for today) but I haven't.... Is this normal? when I go see in my...
Sometimes the tech is call and sometime no :(
I haven’t been contacted by the technician. Is that normal?
The technician won’t contact you if he plans to be there...
I referred a few friends to join fizz and I'm curious how the referrals will be applied to my account.
I have a mobile and an internet plan. Will the referral credit be...
@Leifuer: Is not true
https://fizz.ca/en/faq/what-is-a-referral-code-and-how-do-i-get-one
When your friend completes their second monthly payment, they will receive a...
I already contacted support many times and i still get same answer of unplugging modem. i have been doing this since thursday, i even reset. Now no one is responding to me...
Day 2 in USA and unable to use my i-phone 6 . Dead in the water. Roaming is on. In my Fizz profile International Calls is set to on. Phone shows connection to AT & T but...
Hi!
I am in the US since June and I can confirm you that the network isn’t working for the last two days. Everything worked perfectly until Tuesday. This is probably normal...
Checked my transaction . I was double charged last month , both my credit card and my referral bonus. Also referral deduction has identical charge amount twice in different...
Since the first day of activation of my sim card my data doesnt work at all.
It is a technical issue. I've rested my i iphone and turned it off an on still doesnt work ..
You need to be sure to use the latest iOS, and to check the apn
iPhone
1. Make the software update
Connect to a Wi-Fi network
Download the latest iOS software update...
I have the Canada and USA plan. I'm presently in the USA and I cannot use Data or receive texts. The roaming function is on (iPhone 6s). Is this a common problem with Fizz?
Are your APN settings configured correctly?
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#1
Also check your provider selection setting -
iPhone: Settings →...
One of my friends have fizz in is RVs with an LTE rooter. I could'nt find any info about it. Does fizz sells any rooter and what kind of services do I need to make it work?
A user already tried it with an Alcatel Link Hub: https://ca.alcatelmobile.com/en/link-hub/
As he said here (in French), it works like a charm: https://communaute.fizz...
Hi I registered yesterday to fizz service but i still get no service on the network. I still see the message on my account that says * activation pending*
How long does it take...
I already contacted support many times and i still get same answer of unplugging modem. i have been doing this since thursday, i even reset. Now no one is responding to me...
On Friday, I was in Laval near 15/440, and during many calls, at 1 min 40 seconds, the call ended automatically. This happened many times while talking to different people...
If you obtain decent speed elsewhere than in Laval, then Fizz network there is weak.
As for call cutting - there was a major issue last week. Maybe phone restart will help.
So I just subscribed to the Fizz home internet service. I am paying 40$ with tax included and so far speedtest says I am getting 67Mbps. So far so good!
Anyone else has any...
Mine is great! The router component of the modem isn't super strong, but it's very easy to switch to your old router and just use the box as a modem. Consistently fast speeds...
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
Hi all, I have a question, I activated my SIM card, however, I have a problem.
In my phone's settings, when I go in about, it does say "Carrier : Fizz 34.1".
But in...
Most, if not all, text verifications (2FA) are not working and is a known issue that Fizz is working to fix. There is no known ETA unfortunately.
Refer to:
https...
I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim card. I've tried to unlock it with the number to unlock it in my account, but...
The message you got mean that your phone is lock on the provider's network from which you bough it.
You need to call them and they will give you the right code and it's free...
Hi guys, I was just selected to use Fizz Home internet.
Can someone please share their insights on the quality of the service.
They currently offer 60Mbps as a speed...
I have Fizz home internet.
The service is very reliable, i get 67Mbps down and 11Mbs up.
We have 8 devices connected and so far no problem, if you check my profile you can...
Hey Community,
We understand that some Fizz members are reporting an issue; they are not receiving text messages (SMS) from certain companies such as Interac, Facebook and...
Hi Folks,
Most of the 2-factor authentications which are common have been deployed and ready to use. We are aware that there might be some we are still missing, we are still...
I did all the manual APN configuration settings on my current Huawei phone, tried restarting my phone and even tried reinserting my SIM card multiple times. But I am still not...
Open an Internet browser and enter in the address bar: 192.168.0.1
Identify yourself with the login information:
Username: cusadmin
Password: Your Wi-Fi password
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for...
I am not able to receive verification code via text message from Facebook and Microsoft and WeChat. It is a real problem.
I noticed you said:
"Some SMS messages sent by...
Fizz has an ongoing (for months) known issue about receiving short code sms.
https://community.fizz.ca/questions/1808946-sms-2-factor-authentication-issues
Help out others, and they’ll help you.
Did you know you can share your referral code on social media, by email or even on a Post-it note? Whether they join for their mobile...
Hello Community,
Based on yesterday’s communication about our stabilization period, we wanted to clarify the information regarding your pricing after the stabilization...
Sorry you will keep the launch price, which is 10% more of the stabilization price
What will happen to my price after the stabilization period?
For members who subscribed...
