Just like other FIZZ internet users, I am CONSTANTLY having internet connection issues. This is not just once a day, but multiple times per day. Due to COVID 19, like many...
Did you check the led status? If one of the 2 arrows is flashing or off, it means a problem with the cable signal, the you need to check the cable connexion or to contact fizz...
My payment did not pass and now i have no way to pay my bill. I don’t understand how you dont just have a pay bill option. Not looking good from the point of view of a new client
may,
Maybe, there is a problem with your credit card( payment method in their system).
Please, contact the Fizz support by chat from 8h00.
First, connect you to your Fizz...
This is from the guide
We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their...
Hi everyone,
I was just wondering what happens when you accumulate all the badges. I know you get points for each badge, but do you get something extra when getting each and...
In the plan options, you can either choose unlimited minutes or 0. If you take 0, there is an add on for 60 or 300 minutes. Are these really the only options?
Hi everyone,
I’m almost at level 3, i have internet and mobile for fizz, can anyone tell me what kind of perks/rebates I’ll have access to once I’m there?
I've had two referral discounts so far, but I can't find out where to look at who gave them to me. I can see the discount on my bill but it doesn't say who it's from. Does...
I went to Ontario last week and my LTE was spotty, sometimes it worked sometimes it didn't. I have Quebec coverage only, so I was expecting the LTE to not work but it did...
Hi Kurt, if your plan is Quebec only as you say it shouldn't have been working. Now will you get charged on your next bill you'd have to wait the end of your cycle to find out...
Hi,
I connected a hard drive with a USB 3 cable on the USB port on the back of my modem.
However, the transfer rate between my PC (Windows 10 Pro) and this hard drive via WIFI...
Hi! I use wifi USB keys on my work PC. Sometimes the connection is very slow. Is this a normal issue when using USB wifi key?
Sometimes it disconnects too. Only for a few...
I've been having ridiculously low upload speed on Wifi, I already tried restarting the router but it didn't help. I also tried the solutions offered but nothing helped. My plan...
This is from the guide
We reserve the right to interrupt or block access to our network of partner providers Fizz EXT if you use your mobile service primarily on their...
My new payment cycle has just begun today. Currently my coverage is only for Queebc. But for the next two weeks I will drive all the way through Canada until Alberta. What...
Payment cycle is simple. You pay (fizz gets the amount from your credit card). You get service for a month and it stars over.
.
If you don't pay, you will not have service...
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for...
Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do...
Hello,
Someone from Republic of Congo, Salvador, Central African republic calls me and my wife in the last few days. The phone rings for a second and they closed immediately...
I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim card. I've tried to unlock it with the number to unlock it in my account, but...
The message you got mean that your phone is lock on the provider's network from which you bough it.
You need to call them and they will give you the right code and it's free...
Since last tuesday, I keep getting "No Caller ID" calls every day, multiple times a day. I don't know what I can do about it. Can anyone help me with this? Thanks!
So I just subscribed to the Fizz home internet service. I am paying 40$ with tax included and so far speedtest says I am getting 67Mbps. So far so good!
Anyone else has any...
Mine is great! The router component of the modem isn't super strong, but it's very easy to switch to your old router and just use the box as a modem. Consistently fast speeds...
There are two settings on the router, 2.5GHz and one 5GHz. I want to connect my iPhone to the 5GHz however its not showing up on my WiFi connection settings.
.
.
Is anyone...
Band steering is under 5GHZ settings. Turn it off and Don't forget to give 5ghz wifi another name. 2ghz and 5ghz should not have the same name as far as I know.
I will go...
Hi all, I made a thread about two weeks ago but no updates.
My phone is an iPhone 6, running iOS 12.1. and Fizz 34.1
The phone is American, but fully unlocked...
That's a tough one. The fact it can work for a while does not actually rule out a problem with your phone, as network tech is adaptive and intelligent these days so it could be...
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
Most, if not all, text verifications (2FA) are not working and is a known issue that Fizz is working to fix. There is no known ETA unfortunately.
Refer to:
https...
Needed to share this link posted orignialy in French, who might be helpful for people getting stuck when Samsung is asking for a PUK Code. I noticed few questions and could be...
Hey Fizz Members in Montreal, what's up?
You've been so great at sharing data, we're asking you to share something else with us. We're working on a project with Bixi to...
Hi everyone,
Yup, already another “WhatDaYaThink”. Do you have another quick 5-minute for us? Your feedback is always useful, and this time we’re looking to get your...
As you know, we’re not picky. You can bring over the phone you want to use our mobile services. But if you’re looking to change yours, Samsung gives you a hand thanks to a...
Hi everyone,
As you know, we’re constantly trying to improve our services. We have ideas coming
out of our ears, but your input helps us understand what’s important to you...
Discover Montreal while riding one of the 4000 colourful Fizz bikes. Cruising around with BIXI will even give you the opportunity to treat a friend to a free ride.
To see...
Congratulations to Mike and Fling who distinguished themselves by their involvement in the Fizz community.
These two mentors are the first ones to be inducted online in our...
Hi everyone,
Have you been to your community profile page lately? Probably not, but we won’t hold it against you . Let’s face it, it’s not a popular destination. Well...
Hello to all our members, These are unsettling times, and as a society we are faced with several challenges. We will be monitoring the situation, and any development will be...
Hi everyone,
We've been seeing a lot of chatter around how community points are earned and distributed, and we’d like to clarify a few things. Hopefully the Q&A below will...
Hi everyone,
We’re so thrilled to see how much you appreciate the $35 referral bonus. Now, it’s time to streamline that excitement :)
No more referral code spamming. ...
