I currently have a data only plan with voicemail enabled, I don't intend to make or receive calls, but I do want anyone calling my number to go directly to voicemail and have...
You can't call your voicemail because you have no minutes available. You would have to add money to your wallet or get an add-on for minutes.
You should try calling your...
what is the problem here? i just switched to fizz today and i realized that there is no LTE anywhere I go using my iPhone? is there an issue? or it just doesn't support iPhone...
I don't want data and want to use iPhone (secondary line) with only voice and text. Will data be disabled?
Don't want any accidental use of Data. Popped the SIM and saw 3G...
3G and LTE doesn't mean you have data access if it's not in your plan.
With Fizz if you have no data plan you just wont have access to internet.
To be more effective...
I received my SIM card, and added the APN settings, and i still can't call or get data on my device, is there some issue with the activation servers? it's been almost two hours...
Sorry for asking this again, I accepted an answer on my last question by accident and want to reopen the discussion. It won't let me delete or edit it...
I can't send or...
I already posted about this but I did not get any solution, so I'm trying again.
I can't send or receive MMS(photos, videos, contacts, ringtones, etc. sent by text) . I'm...
Before I can't receive, nor send MMS. After I did a few times on APN setting. (same as yours https://fizz.ca/en/faq/what-are-fizz-network-settings-apn ) I can receive MMS just...
Just got that message when posting an answer, is this something new?
"This answer is undergoing moderation. It will have to be approved by the administrators before it is made...
Hi,
Does anyone know if it's possible to open a business account with them and if you can have more than one phone on the same account? Also, if you can share data between...
The contract stipulates
7. Commitments concerning use of the services
You must use the services and content for your own personal purposes only and not for commercial...
Did you add anything to your account? Add on? Bonus upgrade? Perk? My data meter was messed up after I added a bonus upgrade to my account last month, but it started working...
I am nowhere close to reaching my data limit and have 12 days remaining in my billing cycle. If I switch from 4 gig to the 2 gig plan, will I still have the discount price in...
You should be fine as the introductory pricing no longer appear to be ending Dec 19th. May want to update your plan now so that when your new month kicks in you'll have the...
I transferred from Rogers and kept my phone number. The new line on FIZZ is activated right way. I could call out and access internal under my plan.
BUT all the calls trying...
The transfer has not been completed. You will get a message from Fizz telling you that the number has been ported successfully. Then you will have full service. It may take a...
I don't want data and want to use iPhone (secondary line) with only voice and text. Will data be disabled?
Don't want any accidental use of Data. Popped the SIM and saw 3G...
3G and LTE doesn't mean you have data access if it's not in your plan.
With Fizz if you have no data plan you just wont have access to internet.
To be more effective...
When I put in my sim card into my phone, I noticed that 4g was defaulted. When I dived into the data settings i dont see a LTE option so is LTE not supported on this service?
I currently have a data only plan with voicemail enabled, I don't intend to make or receive calls, but I do want anyone calling my number to go directly to voicemail and have...
You can't call your voicemail because you have no minutes available. You would have to add money to your wallet or get an add-on for minutes.
You should try calling your...
I received my SIM card, and added the APN settings, and i still can't call or get data on my device, is there some issue with the activation servers? it's been almost two hours...
My summary is showing 2MB but my Plan is Unlimited text messaging • Unlimited minutes • 8 GB.
Summary: 2.00 GB / 2.00 GB Unlimited / Minutes Unlimited / Text messages. 31...
If I sign up for a plan, and choose to port my old number when ordering my sim card, will I still be able to use that phone number with my existing mobile provider, while I...
Sorry for asking this again, I accepted an answer on my last question by accident and want to reopen the discussion. It won't let me delete or edit it...
I can't send or...
My Voicemail is being cut off after 1 sec, so I can't listen to my Voicemails, I can do reg calls, but for whatever reason when I call the voicemail # after 1 sec the call will...
Hey Community,
One of the many interesting things that Fizz offers is the possibility of helping others in the community and being rewarded for those actions by unlocking...
Hey Community,
Currently, some Fizz members cannot make or receive calls or use their services. This is a known issue and in the process of being resolved.
Fizz...
Hey Community,
We understand that some Fizz members are reporting an issue; they are not receiving text messages (SMS) from certain companies such as Interac, Facebook and...
Hello Fizz!
I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes for you to know how you can get them and what you'll get.
Please reply to...
@Allison & @René D. Let me know what happens with your tickets. I didn't receive anything for reaching level 6 either, but didn't get an email like René D.
Hey Community,
We noticed heavy traffic on our network, which would explain why some members cannot make/receive calls or send/receive texts. We’re currently investigating...
Simply put, my number has been 'MIA' for 3 days. I can't receive calls or text. I can't even recover my number back to my original service provider. Best help I've gotten was...
@Nathaniel, I'm extremely sorry to hear about your situation. Also glad to hear that your situation has been resolved.
I agree with you that the agents are very nice, though...
This was understandable when Fizz was in beta. Now it's unacceptable. Fizz is clearly not ready to be deployed into mainstream. I'm no longer able to send texts. Can receive...
Hey Community,
We Know that there are many of you that are having difficulties with initiating iMessage or Facetime on your devices.
The good news is that we will be...
As a beta user, I'm suffered on no voice mail and no MMS for a while. They finally told me voice mail reward is only for non-beta users. If I insist add voice mail, I'll lose...
The chat bubble just disappeared from the website two days ago. Someone on Reddit reported that Fizz told him that it's going to only be via Facebook now (which is incredibly...
On your Fizz account, go to My Plans, then click on Manage my Plan, then try to click Unsubscribe. After doing all that, the FIzz Customer Support Chat Bubble will appear.
I strictly set APN parameters according to your guides on receiving my SIM card. However, after multiple tentatives and trying on my 2 sets of 4G phones, there is only 3G...
Hi Ziyue- same here.. this whole time I'm getting 3G networking service and at times no internet... I'm trying to remain positive for FIZZ but stuff like this really hurts them...
I procede in that order an I get the Chat bubble on almost every time between opening hours!
1 - Login to your acount;
2- Go to any FAQ from the Solution Hub page;(ex...
Hey Community,
One of the many interesting things that Fizz offers is the possibility of helping others in the community and being rewarded for those actions by unlocking...
Greetings to all!
Firstly, I want to emphasize that I am a regular user with no special status at Fizz.
Only I noticed that a large majority use this forum to make great...
Hey Community,
We're at it again with another announcement...
We’re victims of our own success. Due to an overwhelming number of SIM card orders, we have created a...
Hey Community,
We understand that some Fizz members are reporting an issue; they are not receiving text messages (SMS) from certain companies such as Interac, Facebook and...
Hey Community,
As you know we're currently in Beta, and were looking for your feedback so that we can improve our services. For those of you who are travelling and have...
