Hi guys. I want to get a plan before the stabilization period ends on the 16. I've just ordered a SIM and I'm supposed to get it in 2 days, or more, as my mailman doesn't always...
Yes you absolutely need the sim, more specifically the activation code that's written on the sim. Your best bet is hoping that you receive your sim tomorrow and then you can...
I ordered my SIM a week ago. In so doing, I accidentally ordered two, as I thought the first order had not gone through Well, no problem really, as I was considering a second...
I would contact Fizz support, and it'll be up to them to give you a refund etc. As for the second sim coming in, you'll unfortunately have to wait until it gets sent to your...
Hi everyone,
Thanks to the relentless work of our teams over the last few months, our mobile services have been reinforced, and we are now confident we can offer you a...
Hello everyone,
Turns out the stabilization period will end on October 17, 2019. This means you have until October 16 to activate your SIM card or make changes to your...
Send me your phone number by private messenger and i will give you 500 Mo.
.
You need a plan with data to receive a gift.
Read point 5 of this link
https://fizz...
If I change my plan now I will get the stabilization price. But the changes to the plan will only come into effect after the end of my payment cycle which is in November. So...
Very interesting question Attariyah!
Logically, if you cancel your plan on the 25th of October to keep or change it back to your old plan, I think it is still considered as...
So I ordered a sim card on Saturday Oct. 5th and to my surprise I received an email for its delivery on Monday Oct. 7th; both on my account and the tracking page it appears as...
Leila, don't forget that Fizz stabilization period price ends today. Is that something you brought up when you chatted with them? Try to negotiate into them giving you the...
I have not yet added a plan yet, I am looking for details on the Canada + USA coverage plan.
when I select this option, do i need to add international calls to the US (which...
Hi Daniel,
You have 2 options:
1. If you choose a calling plan with Canada/USA coverage, your usage while in USA is included and so are calls from Canada/USA to anywhere in...
Am I the only one who is getting very slow LTE speeds in downtown Montreal(Westmount, Pt-St-Charles) for the past month or so. It barely hits 10 mbps on both speedtest and fast...
Hi guys. I want to get a plan before the stabilization period ends on the 16. I've just ordered a SIM and I'm supposed to get it in 2 days, or more, as my mailman doesn't always...
Yes you absolutely need the sim, more specifically the activation code that's written on the sim. Your best bet is hoping that you receive your sim tomorrow and then you can...
I think your phone needs to be unlocked. I'd say contact your provider or whatever provider your phone was with previously, and ask them to unlock it for you. In Canada, cell...
I can see "Goals" on my account showing Apprentice & Geek (1-5). But I'm really confused on how you achieve those goals and go from Apprentice to Geek? Do I need to do something...
What you have to do is just keep earning points. You earn points by contributing to the forums, paying your monthly bill, etc.
And once you reach them, you will earn points for...
You can also have Fizz send you a notification that setups the mms details. Under My Plans -> Manage Plan -> Advanced Parameters, you can click on "Fizz network parameters"...
I received my SIM card and activated it, now when entered in the mobile it is requesting SIm network unlock PIN. It’s not on the card I received and I don’t know where to find...
You'd have to contact the cell provider that it is locked with. Do keep in mind that in Canada, cell providers cannot legally charge you unlocking fees. Best of luck
Yes you can!
Once you get to level 5, you'll be able to use 3 rebate upgrades: $1 off, $2 off and $2 off.
Level 9 is the sweet spot. You will be able to swap out some of the...
An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly rebate on the price of your Home Internet plan.
Every upgrade is...
Needed to share this link posted orignialy in French, who might be helpful for people getting stuck when Samsung is asking for a PUK Code. I noticed few questions and could be...
I did all the manual APN configuration settings on my current Huawei phone, tried restarting my phone and even tried reinserting my SIM card multiple times. But I am still not...
It's because your phone is locked. I saw this message before. Your phone is pretty new and you can unlock it for free, just call where this phone was locked to. You DO NOT...
Hi everyone,
Thanks to the relentless work of our teams over the last few months, our mobile services have been reinforced, and we are now confident we can offer you a...
Hello everyone,
Turns out the stabilization period will end on October 17, 2019. This means you have until October 16 to activate your SIM card or make changes to your...
So I just subscribed to the Fizz home internet service. I am paying 40$ with tax included and so far speedtest says I am getting 67Mbps. So far so good!
Anyone else has any...
Mine is great! The router component of the modem isn't super strong, but it's very easy to switch to your old router and just use the box as a modem. Consistently fast speeds...
I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected".
I wonder if that's a problem (and how to solve it).
Everything seems to work fine except for...
I have activate my sim card, but now my phone ask me my NCK code to unlock the network of the sim card. I've tried to unlock it with the number to unlock it in my account, but...
The message you got mean that your phone is lock on the provider's network from which you bough it.
You need to call them and they will give you the right code and it's free...
Hello Fizz!
I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes for you to know how you can get them and what you'll get.
Please reply to...
Version française ici: https://communaute.fizz.ca/questions/1826934-recompenses-recompenses-obtenir
Points
1 point: Give a kudos to a user by clicking on the heart of an...
Hello,
Try to configure the APN settings using this location: Settings > Mobile Data > Mobile Data Options > Mobile Data Network.
Also, make sure the SIM card is in the...
Hi !
When I try to send a SMS, the message is not sent and I have a message saying the message could not be sent using Fizz Network. Error 38.
Do you know what to do...
no contact support number on website and i see many customers of yours asked already that question and no update on website was made because i cant see where it says TO CONTACT...
Hi Normand,
As we are 100% digital company, in order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can...
Hello everyone,
Turns out the stabilization period will end on October 17, 2019. This means you have until October 16 to activate your SIM card or make changes to your...
Hi everyone,
Thanks to the relentless work of our teams over the last few months, our mobile services have been reinforced, and we are now confident we can offer you a...
Hello everyone,
Turns out the stabilization period will end on October 17, 2019. This means you have until October 16 to activate your SIM card or make changes to your...
Get the word out— the My Rewards program is even more generous.
New upgrades are now offered when a level is reached.
Some are applicable to our mobile plans, while...
Hi everyone,
Over the next few months, we’ll be introducing new challenges for you, our amazing members. Why? We like to keep things fun, and love the idea of giving you...
