Does Fizz Phone have a carrier lock?
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Answers
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Hi Yushi
I believe Fizz phones are already unlocked, as the CRTC has mandated that every cellphone sold in Canada must be unlocked.
Are you already signed-up as beta tester for the phone offers?
https://community.fizz.ca/questions/2472069-need-phone-need-beta-testers
If there's anything you want to confirm with Fizz, you can Live chat with Fizz support from 8 AM to 9 PM every day:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on one of the help links from the Solution Hub, like this one: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.10 -
Hi Yushi
I can confirm that the phone are unlocked9 -
they do not6
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Yushi, phones in Canada are indeed always sold unlocked. If you buy any phone and find out to be locked, the supplier you purchased it from has to unlock it free of charge.7
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Like mentioned, all phones in Canada needs to be unlocked. If it’s not, your phone supplier will unlock it for free.5
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Yushi,
Good news!
All the phones from Fizz are sold unlocked.5 -
All cellphone from any Canadian mobile company need to be unlock by law without any fees if they are not already unlocked2
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