Answered question

Why I am not able to send the image by SMS ?

I closed my phone data since I often use Wi-fi and after this I realized I cannot send an image by SMS.

Mike
Mike

Mike

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In order to send MMS (multimedia SMS) you need to use the mobile data

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Philip
Philip

Philip

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This also happens when some contacts don’t have data.

You need a data plan since MMS use mobile data. Fizz sometimes give you perks (I.e 250mb) or rewards (I.e 500mb) for free. You can use those for MMS. Check your account by logging in and see if there’s any upgrade, rewards or perks that has been given to you. Need to know what’s perks, rewards or upgrade means ? Please refer to this great post here https://community.fizz.ca/questions/1826956-rewards-rewards

Hello Lyudmyla,

As our community members advised, in order to be able to send MMS you need to have both data mobile active and SMS included.
Additional information regarding this topic can be found on our page: https://fizz.ca/en/faq/i-cant-send-or-receive-multimedia-...

Have a great day!
Adelina