Answered question

How do I check the billing address associated with my credit card is correct?

I need to verify the credit card address is correct, as the billing address is not my mailing address. I tried re-adding the card to be sure, but then I ended up with two card the same, and it was a crap shoot as to which on to delete.

Rhys
Rhys

Rhys

User level
Level
1
122 / 750
points

Hello Rhys,

Please try to remove the extra card on the account from My profile, there wont be a message error when you will try to remove the extra one, then add the card on your account with the correct information, head to My plans- Manage plan- Payment method and set the new card as default and proceed with the removal of the card with incorrect details on it. We are not able to verify the address of your payment methods on our end to adjust this.

Thank you for your understanding.

Have a good day.

Catalin

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

PL1111
PL1111

PL1111

User level
Level
1
345 / 750
points
Rhys
Rhys

Rhys

User level
Level
1
122 / 750
points

@Mgfizz I can't delete both. Have to have at least one.

Rhys
Rhys

Rhys

User level
Level
1
122 / 750
points

@PL1111 there is nothing useful at that link. Specific answers would be helpful. The issue isn't that I can't add a credit card.