When I try to log in from Fizz community, I get redirected to Fizz homepage. I then try to log in there and it works but then when I go back to fizz community page I'm still logged out.
Does it happens to anyone else? Is that a known bug?
Workaround I found (hence why I'm logged in and can ask this question :P) : -log in from homepage -top navigation -> help -> community hub : still logged in
Keep in mind, Fizz operates on a lean business model. Their application development is not done here in Montréal. I know Videotron's web developper and they do a wonderful job. But when it's done remotely from another country, sometimes you get what your paid for.
@Stephane sorry I couldnt answer earlier. I was just NOT ABLE to login to fizz community AT ALL. But they seem to have fixed the problem now..for now at least...
Hi, so I've been trying to be more active in the community recently. However, it seems like the page for most recent questions doesn't update very often. Last time I asked a...
Thats true. However when I ask a question I usually click on the tab "Browse answer" instead of "Community Hub".
My question will be first right after I post it and while you...
I find it's very hard to find the chat button and FIzz doesn't make it easy to find.
You think an online only company would make it easier to communicate and put the chat...
Matteo,
During business hours, when you are connected to your account, it's not to complicated to get the green chat bubble.
Just click on to a link like this:
https://fizz...
We could all use some extra data since we are stucked in this tought situation. Some majors companies already unlocked their user's data plans to unlimited to show their support...
Hello David,
We are looking into ways to assist our customers through those hard times, but not for profit as this is a period in which we should be more united and help one...
Mike,
Dont forget to chat with Fizz is available from 8h00 to 21h00, each day.
To chat with FIZZ without problem:
First, open a session online and get to your Fizz account...
I want to thank Mike for answering all my previous questions.
I finally installed Fizz Internet 15Mbps
Here is the summary:
- My appointment was btw 7:30 and noon.
-I...
