Answered question

How can I get my data to work?

SIM is activated and data stopped working last week. I still have a few gigs left.

Toranosuke
Toranosuke

Toranosuke

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If your account is active and/or calling & texts are working, then we can focus on just Data.

Have you reboot phone? Try Enabling airplane mode, then disable it.

 

Sometimes your phone may reset or "lose" the APN settings. Check APN settings as follows: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

 

Check that you have Automatic Network mode and Roaming is On.

 

What phone are you using? If it is iphone, be sure you have the latest iOS update.

 

If problem persists, you will have to contact Fizz support via FB messenger or Live Chat.

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Other answers

GOAT
GOAT

GOAT

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If rebooting doesn't work, you should contact Fizz support. Facebook or live chat work, but Facebook seems to be more effective.

Whizz
Whizz

Whizz

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Team

Hello Toranosuke

I see that one of my colleagues assisted you regarding the data issue. If you're still encountering it, please let us know.

Have a great day!

Catalin