Unanswered question

Coming out of Beta?

This is not good when Fizz is just coming out of Beta now! Same thing like a few months ago and they decided to extent the Beta period.

We will have to see how long this outage lasts.

Nicolas
Nicolas

Nicolas

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Answers

Barry
Barry

Barry

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Agreed. Thought they were improving but...

Nicolas
Nicolas

Nicolas

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Not looking for compensation. Just a reliable network!

Mobile service is completely down. Roaming doesn't work either.

At least Fizz is posting updates to keep us informed every hour.

Check here for status updates: https://fizz.ca/en/faq/status-services


I keep a 2nd mobile line as backup with another provider. It's been pretty reliable also prepaid, similar to Fizz. I hope Fizz improves soon.

Nicolas
Nicolas

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@ fizzy, I have 4 lines here. Backup is certainly a good idea.

It's frustrating for people who use Fizz as main line and make money. Fizz need extend beta period longer before it's really ready.

Also Videotron works perfectly. It's Fizz only problem.

Jacky
Jacky

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LTE Data / call / msgs is back online for me now. Im located in Brossard / South shore

Ken
Ken

Ken

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Agreed. Fizz is not ready to go live. It is unacceptable to charge full price or even intro prices for an unstable system with minimal support at a time when support is really needed.

Real Fortin
Real Fortin

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Their updates don't instill confidence. Something like "we think we found a the problem and we hope to have you online in ##" It's been 6 hours now so I think they don't have this in hand.