Unanswered question

Coming out of Beta?

This is not good when Fizz is just coming out of Beta now! Same thing like a few months ago and they decided to extent the Beta period.

We will have to see how long this outage lasts.

Answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

No good, and too long

Barry
Barry

Barry

User level
Level
1
416 / 750
points

Agreed. Thought they were improving but...

Mobile service is completely down. Roaming doesn't work either.

At least Fizz is posting updates to keep us informed every hour.

Check here for status updates: https://fizz.ca/en/faq/status-services


I keep a 2nd mobile line as backup with another provider. It's been pretty reliable also prepaid, similar to Fizz. I hope Fizz improves soon.

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Yes, but all this time down is huge problem

ThomasK
ThomasK

ThomasK

User level
Level
4
5000 / 5000
points

It's frustrating for people who use Fizz as main line and make money. Fizz need extend beta period longer before it's really ready.

Also Videotron works perfectly. It's Fizz only problem.

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

I cannot understand they have a pretty big company behind in the same field and they cannot have the right guys?

Jacky
Jacky

Jacky

User level
Level
1
508 / 750
points

LTE Data / call / msgs is back online for me now. Im located in Brossard / South shore

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

@jacky lucky you MTL down

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

Agreed. Fizz is not ready to go live. It is unacceptable to charge full price or even intro prices for an unstable system with minimal support at a time when support is really needed.

Real Fortin
Real Fortin

Real Fortin

User level
Level
0
32 / 100
points

Their updates don't instill confidence. Something like "we think we found a the problem and we hope to have you online in ##" It's been 6 hours now so I think they don't have this in hand.

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Probably we are better off to follow this post
https://community.fizz.ca/questions/1933332-status-services