Answered question

How do you switch upgrades?

I was wondering how to switch upgrades, e.g. 250MB to 500MB. I couldn't see switch button nor removal of 250MB button.

Hermine
Hermine

Hermine

User level
Level
1
110 / 750
points

To see the swap you must click to apply the new upgrade first, then click on the one to swap from my experience and yes you need to be past the first month

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Other answers

Once you get in your second billing cycle you will have the option to remove an upgrade when you click on it. After that, you can add another upgrade of your choice,

Fizzer
Fizzer

Fizzer

User level
Level
1
180 / 750
points

I asked Fizz they told me I first have to use up the the 250MB

Click 250m , you will see Remove, remove it. You will see empty soot in 2nd billing cycle. Then put 500m on.

Someone said there is swap button , other than remove, but I didn't see it in my case.

Ken
Ken

Ken

User level
Level
4
5000 / 5000
points

Does the upgrade expire after you swap it back out?

Here is the official Fizz answer on that: Hello; An upgrade is available 24 months. If you remove an upgrade , you will be able to reuse it for the remaining period. For instance, if you use an upgrade for 2 months and you remove it, you will able be reuse it for the remaining 22 months. Thanks very much to point this out. Ionut

https://community.fizz.ca/questions/1845941-anyone-able-switch-upgrades-yet#answer_4219466