Answered question

Is anyone able to switch upgrades yet?

I read that Fizz was planning to allow us to remove added upgrades so when you level up you can take an upgrade out and apply a new one. Is anyone able to do that yet?

Hello;

An upgrade is available 24 months. If you remove an upgrade , you will be able to reuse it for the remaining period. For instance, if you use an upgrade for 2 months and you remove it, you will able be reuse it for the remaining 22 months.

Thanks very much to point this out.

Ionut

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Yes I have ! However since the upgrades only apply on your next billing cycle, you can only switch them the following month. That's why you probably can't right now if you applied them this month.

Ann
Ann

Ann

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I removed one upgrade. Said it will be removed next billing cycle.

I wonder what happens with the one you remove, if it is supposed to last 2 years, does it remain available to apply it again (after your remove it) or is it gone forever?

Ann
Ann

Ann

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Good question, asked this too 4 days ago, no reply. This upgrade should remain in my pocket

A remove button appears in the following month. Please note that you can't switch it for another one. It seems like we will need to wait one more month to apply a new one after its removed.

Ann
Ann

Ann

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@Judy, sorry for the late reply. Busy day for me today. @ DB, no I do have it now. I already did one for voicemail since they always told me my number is unknown. See screenshot here, you need wait next billing cycle. Now I'm worry I'll lose the voice mail upgrade(which removed a few days ago).

E
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E

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So upgrades are no longer "permanent"? This is great.