Is my bank blocking the payment ?
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Sebastien R. #4892
Posts: 1 ✭✭
Payment is updated but is my bank blocking it, since I cant Log in my bank account and cant make calls... ??
I know I can take up to 2 hours for the payment update process but a quick check would be nice, ty.
I know I can take up to 2 hours for the payment update process but a quick check would be nice, ty.
18
Answers
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Here we are users like you,
if you are talking about residential internet try to turn off the modem for 5 minutes
Or contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
3- The green chat bubble should appear after a few seconds in the bottom right corner.6 -
Hello Sebastien,
I've checked your account and your services are active and working.
Could you please confirm that the situation is still present or it got fixed?
If it is still present, please follow Mike's steps and contact our support department.
Have a good one!
Nicolae Bogdan7 -
Contact support for assistance they'll find what the problem is.5
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See with supoort to see if they can give you a hand to resolve the problem4
This discussion has been closed.