Why I’m not able to make phone calls?
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Liliana G. #3765
Posts: 1 ✭✭
in My Mobile
Since I had activated my SIM card I’m not able to make phone calls
10
Answers
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5
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Logon your Fizz account to confirm that calls are included in your plan.
What happens when you try to make a phone call? Have you tried calling a local number?
Are you able to receive calls?
5 -
Try buying add-on minutes credit.5
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Stabilisation period is theoretically over, so everything should work now ;-)3
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Hello Liliana,
In order to be able to help you further, I'm kindly asking you to contact us in private by chat. Please check the info provided on the following link: https://fizz.ca/en/contact-us.
You can also send a message via Facebook Messenger: https://facebook.com/fizzca.
In the meantime please consult this faq link: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
Have a great day!
Radu3 -
Did you check the sim card with another phone to see if the problem is with your phone or with the sim card itself?1
