Why my Activation code is invalid?

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Samuel Yesashimwe
Samuel Yesashimwe Posts: 6 ✭✭
in My Mobile
I activated my card and transferred my number from Virgin to Fizz on Wednesday. However, I was not able to receive calls or any SMS. This morning, I received an email from Fizz asking to finish activating my number. When I tried, I was told that my activation code is invalid. Till today, I can't receive any call or SMS, any call is redirected to my voicemail. Can anyone help me?

Answers

  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
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    Activation is not fully done. Was like that as you. Contact Fizz and they fixed it in 4 days. Watiing 3 days and resolve it instantly if the guy know what he is doing.
  • Samuel Yesashimwe
    Samuel Yesashimwe Posts: 6 ✭✭
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    Thank you M.T & Rose, I submitted a complaint, I am waiting. Hope it would be solved soon! I might miss opportunities due to this issue!
  • Johanne M. #358
    Johanne M. #358 Posts: 464 ✭✭
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    I would contact Fizz with the link MT give.
  • TrainFood
    TrainFood Posts: 144 ✭✭
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    did you try again? if ya try contacting fizz via the bubble or facebook
  • Samuel Yesashimwe
    Samuel Yesashimwe Posts: 6 ✭✭
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    I have contacted them through the bubble, I am still waiting. Yesterday, I started sending and receiving texts, but no incoming calls. All are still being redirected to my voicemail.

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