Answered question

I have updated my payement

Please get it back

abdelhamid
abdelhamid

abdelhamid

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Hi Abdelhamid

Here we are users

For each of your plans, click on Manage plan/Payment method, and associate your new payment method.

If you associate a new credit card with your plans, you can also force the payment
My Plans - Manage Plan - Payment method - Make my monthly payment. Once payment has been made, your service will be restored within 2 hours.

In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

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Other answers

abdelhamid
abdelhamid

abdelhamid

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11 / 100
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What's going on ?

Mathieu
Mathieu

Mathieu

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Glad to hear :)

Seani
Seani

Seani

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This is community, not fizz support, go to "my profile" and fill contact form.

addelhamid,
Please, dont forget to associate your new credit card to all of your Fizz plan and cancel the old one.
After, if your Fizz plan is blocked, you must do a manual payment after this procedure:.

Click on: Manage my plan - Payment mode - Click on the green button: Do a payment now
Normally, it takes a delay of 2 hours to reactivate your Fizz plan.
See this:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-...