Answered question

Need documents with adress

I need a document with my adresse and name to proved that I pay my bill. Can I have this document?

Patrick
Patrick

Patrick

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Hi Patrick

The invoices will display your account number (but without your name & address): My Plans → Transaction history
If you need to associate the account number with your name and address, you can print the service agreement contract:
My Plans → Manage my plan → Service agreement

If there is any issue, you can Live chat with Fizz support:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/faq/how-can-i-view-my-service-agreement
4- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Hi Patrick,

Just follow what Mike said.
I suggest to ask the support if that feature will be available soon.
You are not the first one to ask that.

Good luck

Yes, you should have one already when you sign up. It's a PDF file. Or you can go to my plans and"sevice agreemtn" , and download the PDF invoice there.