Answered question
I just tried to make a call and it said my current plan doesn't allow it. I then go and check my account and sure enough it says no minutes or sms are available even though when I go to "Manage my Plan" it still shows me as being unlimited for both. I also don't see any issue with my last payment so I'm really confused as to how to fix this.
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Hi Nathaniel
try to reboot the phone, the web interface is actually has some problem
In case of problem, you can contact Fizz support by chat
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page
You might need to contact the support if it does it again and again
