Answered question

Add friend option is down? I can't find it.

Hello,

I can't find the option to add a friend to give him perks .. and yesterday I just give some data to a new friend with personnal number and after the trade, I had the option to add this friend. It took me about 5 min and it was still searching.. so it didn't work.

  • I also didn't find the right place to donate with the Code. I only have 2 options (phone number or email address)

Thank you and have a great day!

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Hi Alexandre

Unfortunately Fizz had to disable the search contact option for now, likely to investigate this problem: https://community.fizz.ca/questions/2544662-fizz-members-targeted-text-message-phishing

We'll have to wait for Fizz to reactivate it.

Meanwhile you can still gift data from your plan to other Fizz members.
Go to My Plans → Click gift from the account → Start Gifting -> Gift to a new fried
Enter the phone number or email This will open the gifting tool, it is preferable to use the phone number

  • Select the amount of data you wish to gift and click Next.
  • Customize a message to the recipient and click Send.

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Other answers

Mélissa
Mélissa

Mélissa

User level
Level
1
374 / 750
points

I'm also waiting for that feature to be reactivated...

StefanM
StefanM

StefanM

User level
Level
4
5000 / 5000
points

Fizz disabled this function. You can still gift data by using their phone number or referral code

Kontrador
Kontrador

Kontrador

User level
Level
1
136 / 750
points

It was disabled for security reasons

Sevy55
Sevy55

Sevy55

User level
Level
3
2112 / 5000
points

It's been deactivated for a while now, can't wait to get it back.

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Alexandre,
Unfortunately this option is not available for the moment and we dont know when Fizz will reactivate it.