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transfering to telus?

i see many people ask but i dont see an answer to this. i am transfering out to telus and i gave my account number to them the one under my plan and on the service agreement so plesse dont tell me to go liok there as i did. they keep saying its invalid so what the info they need for me to transfer to them. thank you

Felicia
Felicia

Felicia

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about 1 month ago
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Author name
Felicia
Date
January 22, 2021
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Mike

Mike

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Hi Felice

I believe that you need to add leading zero's since the number is too short for them

This is from Telus to Fizz but I believe that it is a good start
https://fizz.ca/en/faq/how-do-i-identify-my-account-numbe...

However, I will suggest to use the IMEI instead, Dial *#06# on your phone to get your 15-digit IMEI number

In case of problem, you can contact Fizz support by chat

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Mike
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Mike

Mike

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Hi Felice

I belive that you need to fill it with leading zeros

However, I will suggest to use the IMEI instead, Dial *#06# on your phone to get your 15-digit IMEI number

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Mike
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MichelP

MichelP

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Felicia,
Sorry,
for your phone number transfert: give the IMEI of your phone: (types: *#06# (a serial of 15 digits).
See, also this:
https://fizz.ca/en/faq/how-do-i-identify-my-account-numbe...

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MichelP
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StefanM

StefanM

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Mike and MichelP provided some helpful tips.
Good luck.

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StefanM
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So_AR

So_AR

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good luck in your new adventure

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So_AR
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Justin

Justin

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Hi Felicia,

I think you have all the help you nedd from Mike and MichelP.
I think with the IMEI you'll be ok.

You can contact FIZZ support too if you want.

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Justin
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Gabriele
Gabriele

Gabriele

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Yeah, give the IMEI, it should solve your problem.

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Gabriele
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kokoboko

kokoboko

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yeap, IMEI is an unique number of 15 digits, this is the most exactly way. No errors this way

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kokoboko
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