Answered question

Can we edit the voicemail prompt and intro settings?

Please tell me there is a way to change the voicemail intro and prompts. More precisely, get rid of the intro and allow deleting of recordings before the end of the message! I'm getting anywhere from 2 to 5 CRA scam calls a day and the system only takes 5 recordings.

Philippe
Philippe

Philippe

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Hi Philippe

You can skip them, but you cannot change them

While listening to a message:

Fast play (+10 seconds): Press 3
Rewind (-10 seconds): Press 1
To go to the end of the message: Press 3-3 (so the key 3, pressed twice)
To return to the beginning of the message: Press 1-1 (so the key 1, pressed twice)

To delete a message:

Once a message has been heard, press 7 to delete it. If you'd like to delete the message without listening to all of it, press 3-3 to go to the end, and then 7 to delete it.


Source: https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail

Your voicemail has a 15-message maximum capacity. Once this has been reached, people who are trying to reach you won’t be able to leave you a message you’ll receive a text message each time someone tries to leave you a message.

You should delete the archived message, they count

In case of problem, you can contact Fizz support by chat from 8 am to 9 pm

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-can-I-access-and-use-my-voicemail
4- The green bubble should appear in bottom right of the page

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