What to do when I move?
Options
Answers
-
Hi Eleemi
Yes you need to bring your modem a take an appointment
https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
1- Log into your Fizz account and click on My plans.
2- Select your internet plan and click on Manage my plan.
3- Click on Moving my service.
- Follow the instructions. You’ll have to:
- validate the availability of the Fizz Home Internet service at your new address;
- confirm your new plan;
- schedule your installation appointment at your new address;
- confirm your deactivation date at your current address.
.
Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.6 -
As Mike said you can take your modem with you.6
-
You can take your modem but in order for it to work at your new place you need another appointment with a technician. Also reach out to customer support to make sure they change your address.4
-
You can take your modem with you but you will need to take an appointment with a technician to activate your new line.4
-
Eleemi, the question is not you can take, you must take the modem with you4
-
Eleemi,
Yes, you bring your Fizz modem and you need to fix an appointment with the technician for the new adress.
Just log to your Fizz account
and follow Mike's instructions.3
This discussion has been closed.