Answered question
Hello
It’s says that i use 16 go on my internet (mobile)
It’ s clear that it’s impossible and i work from home and i am always connected to my wifi
Please could you help me ? I need to clarify this
Thanks
Did you find this useful ?
0% of users found this answer useful
Other answers
Hi Jaures
It can be a problem for the WEB interface
Did you check the usage from your phone?
https://fizz.ca/en/faq/my-telephone-is-using-an-usual-or-...
You can also contact customer support by chat
1- Click on this link: https://fizz.ca/en/faq/my-telephone-is-using-an-usual-or-...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option
Yes, please check the usage on your phone. It always shows you the actual usage and which app uses the most. I suspect this is a simple display error.
You could also contact Fizz directly by chat or Facebook Messenger.
