Answered question

Can I update my internet speed without loosing my earlier subscriber advantages?

Can I update my internet speed without loosing my earlier subscriber advantages?

Bruno
Bruno

Bruno

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Unfortunately, no. Once you change your speed your change your contract. Wish I had better news. However, try to reach out to support, maybe they can do something for you on a loyalty basis.

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I updated my speed this fall and I kept my advantages (bonus). You can go in your account and manage you plan -> adjust plan. You'll see the prices offered by Fizz for each plans.

Oh is he talking about the bonuses your normally get for being a fizz subscriber? These you keep but not your special pricing that you got as an early subscriber, when Fizz started and was in the testing phase.