Answered question
It is very disappointing to wait for the technician to come for more than 3 hours and then they simply do not show up. We have scheduled the appointment on January 7 and now we have to wait till tomorrow evening to reschedule? We already paid for the plan. What should be done in such case? This is not appropriate at all!
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Hello Mohamad,
We're sincerely sorry to hear about this situation encountered. I kindly wish to inform you that I checked your account and I was unable to find an internet subscription. In this case, if it was placed on another account, I invite you to contact us on any channel you'd prefer, so we can make the necessary verifications on the right account and further help: https://fizz.ca/en/contact-us
Thank you so much for your understanding.
Have a wonderful day!
-Ioana
