Answered question

Why Download bill button rarely work?

Every months it's a pain to download my invoice. I click several times on the download button, restart my phone, refresh the page, relog in my fizz account. Now this month just doesn't work at all.

Steve
Steve

Steve

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0
1 / 100
point

Hi Steve,
I understand and I'm sorry for the inconvenience. In this case, I kindly invite you to delete your browser history together with the cache memory and cookies before you try again to access and download your receipts.
Also, you can try to do so from Incognito mode or a different browser or device.

Thank you very much for your understanding.
Have a good one!

Andrei

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Other answers

Mike
Mike

Mike

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5000 / 5000
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Hi Steve

It seems that they have problems with that page sometime, can you try in incognito mode?

You can click on the line and the invoice must be displayed

I just tried and it was ok

Pascal
Pascal

Pascal

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2
1742 / 2000
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Try from a computer browser.