1- Log into your account and go to Manage plan. 2- Click on Appointments. 3- Here you will be able to see a complete list of all your past and future appointments. 4- Scroll to the appointment you wish to modify. 5- click on Reschedule. This will open the booking interface. Select a new day and time slot and click Save. Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.
I would say there seems to be reports that appointements are a bit backed up, so if I can keep it, I would recommend it since it may not be quick to get another one
There was an issue when the person showed up to set up my internet, he said to reschedule but there is no option to choose a date anywhere in My Profile. How can I choose a...
Hi Arash
If the appointment was not respected you need to take a new appointment, the 'Reschedule' button will appear there, once 24h passed since the appointment was due...
Hi Ahmad
If you just scheduled your appointment, you can log on your account to check tomorrow.
To view your Fizz technician appointments:
1. Log into your account and...
Hi Leslee
If you just signed up today, you'll need to wait 24 hours before you can reschedule or cancel your appointment.
If you want to contact Fizz support, the chat...
So I was expecting that the agents would just leave the materials in front of my door but they insisted no. Now I missed the schedule. How do I reschedule an appointment?
Hi Kevin,
you must wait the day after the appointment to reschedule it
1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will...
Was referred by a friend back in September. They gave me a referral code and I setup an internet plan and booked an appointment for installation in late September. I assumed...
