Answered question

Reschedule appointment with tech

need to reschedule my appointment for my technician, how do i move forward??

antonine
antonine

antonine

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HI Antonine

To reschedule your technician appointment:

1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- Scroll to the appointment you wish to modify.
5- click on Reschedule.
This will open the booking interface. Select a new day and time slot and click Save.
Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.

Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...

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Other answers

Mike has the correct answer. As always :-)

I would say there seems to be reports that appointements are a bit backed up, so if I can keep it, I would recommend it since it may not be quick to get another one

Simon
Simon

Simon

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have you tried contacting customer support?

Pascal
Pascal

Pascal

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Simply follow Mike's link

Hi,
Is your problem resolved? If not, please let us know. If yes, please chose the best answer and that will close this topic. Have a great day !