Answered question

I paid for internet however I cancelled installation and services. Do I receive my credit automatically?

I paid to receive internet and installation 30 days ago, and they where supposed to install the router Jan 4th, however, today I cancelled the installation as I will keep my current provider. Do I receive the credit automatically or do I have to do something else?

Alexandro
Alexandro

Alexandro

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0
3 / 100
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Alexandro

Yes the refund must be automatic it can take from 4 to 6 weeks it is similar delay when you unsubscribe

Tomorrow you can contact Fizz support today the close at 16h

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/unsubscribe
4- The green bubble should appear in bottom right of the page

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Other answers

StefanM
StefanM

StefanM

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4
5000 / 5000
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Yep, the refund takes a bit of time. If you haven’t received anything in 3-4 weeks, reach out to the support :)

StefanM
StefanM

StefanM

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Level
4
5000 / 5000
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@Sharpie

Probably an amazing loyalty offer from his old provider. Can’t blame him ;-)

Pascal
Pascal

Pascal

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2
1742 / 2000
points

You should receive full credit on the same card you used when subscribing.