Answered question

can you please send me an access number to my account?

i need to know how many datas i have left and keep in track

nahla
nahla

nahla

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Hi Nahia

You can check online. However, I will suggest to follow from your phone

1- Go to My Plans in your Fizz account.
2- Scroll to see a usage summary for each Plan associated with your Account.
3- Click on detail under the data session
https://fizz.ca/en/faq/how-do-i-view-my-usage

The steps to follow to check your data usage can vary depending on the type of phone you have. Here are two examples:

Android: Settings → Connections → Data usage → Mobile data usage

iPhone: Settings → Cellular → Cellular data usage

If you need the password to connect to the web interface
https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...

Remember Fizz is a prepaid service, when you are used all your data they will stop and you will not be charged (if you do not put money in your Fizz's wallet)

If you need extra data, you can ask a gift here, or put money in the wallet or add an data add on

You can also contact customer support by chat

1- Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-interne...
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option

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Other answers

Emmanuel
Emmanuel

Emmanuel

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You should contact support via Facebook messenger, they could help you

Hi Nahla,

You could choose your password when you set up your account. If you are logged out either reset the password or contact support.
Online you can always see how much data you have left :)

Hi, nahla
If you log to your Fizz account with your password, you can see easily how much data you are using.
Click on: Overview
Clik on: See : Usage