Answered question
Dear Sir, Madam,
I'm a French student and I'm going to study in Canada from January. Thus I'm trying to order my SIM with my french credit. Unfortunately, every time I'm ordering it, this message appears ; "The CVV you entered is incorrect". However I enter the exact CVV written on the back of my card. How can I solve this problem?
Best regards.
Chloé Vaillant
I would call the bank to check the error code for the rejected transaction. They have to see exactly what is going on.
Other answers
Chloé
You can use only canadian credit cards
You can use a Visa or MasterCard credit card to pay for your Fizz plans.
@Mike, I could use my European Credit Card without problems!
Chloé, maybe reach out to the support. I am sure they can manually add the payment. :)
I think you can't order with a french credit card.
Hi Chloé,
Another thing you might consider in case you are studying in Québec is that you can purchase a Sim Card in store at Couche Tard. You can find a list of participating stores here: https://fizz.ca/en/couche-tard-sim
I am sure they will accept your credit card there.
Also don’t forget to use a referral code when signing up to get some bill credit! Welcome to Fizz :)
@StefanM check the link provided by Mike and you will see that you can't use foreign cards. If yours worked, it was just a bug.
@Yolo it seems that Fizz changed
Foreign credit/debit cards are not all accepted.
edited: they changed
https://community.fizz.ca/questions/2510836-visa-payment-working
2 months ago I copied the same text and it was different
@Yolo
I can only share what I experienced :-) It worked for me even with my old plan. Never had any problems. I even switch from my Canadian to European credit card because it offers me better cashback.
@Mike - reading the text it appears that they now accept some foreign credit cards. Maybe I was lucky that mine is among them.
Hi Chloe,
They might not accept la carte bleu, this is a community forum, you should contact them via their facebook page to talk to an employee.