Answered question

No internet for more than 2 hrs??

I believe there is issue with internet connection for more than 2 hrs,
No blue lights in my wifi router, only green blinking light for download.
I restarted my fizz wifi router many times but still the same
This is now happening almost on daily basis
I shall request Fizz to compensate for all the time I'm offline

Abdulkader
Abdulkader

Abdulkader

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Hello Abdulkader,

We're sincerely sorry about the situation encountered. I kindly wish to inform you that I checked your account and saw that you were able to reach us regarding this. Based on what we saw in our tools, we asked for the necessary information in order to place a technician's appointment over the conversation had on Messenger. Please reply there with the information required, so we can be able to help with this as soon as possible.

We highly appreciate your understanding and if you need additional assistance, for all the information on how we can be reached you can check our page:  https://fizz.ca/en/contact-us

Have a lovely day!
-Ioana

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