"The application functionality is currently disabled by your Service Provider" can you help!?
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I don't have internet since yesterday and I don't get why. When I try connecting from my phones wifi, it says that "there is no access" and when I try opening the fizz app, it tells me "Application support not enabled. The application functionality is currently disabled by your Service Provider. For further help, please contact your service provider support center." I need internet ASAP. Can you send someone for help or somehow fix it from your end?
21
Answers
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Habib
you have a problem with the signal coming from the coaxial cable.
Check if the cable is well connected, try to reboot the modem but it seems a problem in your area
contact the support here we are users
You can also contact customer support by chat:
1 Click on this link: https://fizz.ca/en/faq/none-my-devices-can-access-internet-wi-fi-or-using-cable-how-do-i-fix-it
2- The green chat bubble should appear after a few seconds in the bottom right corner.
3- Click on the greep bubble and select chat7 -
Thanks for the question4
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Hello Habib,
I can see that you already contacted us on our live chat and the situation my collleague helped you further.
A technician will came to your place and check your connection today on December 10, all day 7:30 AM - 8:30 PM.
Please contact us back if you have any other questions.
Here you can find the ways to contact us https://fizz.ca/en/contact-us
Have a great day!
Adelina1
This discussion has been closed.