Answered question

Coupon code?

I opened a internet account, forgot to put in my friends referral code. I decided to open a mobile account, cab I add the referral code for that service?
Or should I cancel my account and open another one under a different email to benefit from the discount?
Thanks!

Armen
Armen

Armen

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Mike
Mike

Mike

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Hi Armen

The referral code can be used only when you open your first plan under a specific account, you can not add it later.

Try to talk with the Fizz customer support, to see what it is your best option.

But yes, if you close your plan and you open a new account your can use the referral code without problem.

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Stephane83
Stephane83

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You should Cancel and start a new one To be sure... referral are for new client .

Hi Armen,

Unfortunately Fizz writes:
"If a person forgets to enter the referral code when subscribing, they’re unfortunately out of luck. We cannot retroactively apply a referral code."

source: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fi...

If you want to referral credit, you will have to cancel the appointment (you will be refunded). Then start a new plan/account and both you and your friend will receive $50 credit once you have paid your second bill. Your credit will be applied to your third bill, and any leftover amount will be applied to future bills.

Welcome to Fizz!

Stanley
Stanley

Stanley

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Yes you would have to cancel and open a new account in order to out the referral code

Yelena
Yelena

Yelena

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If you open a new account for mobile with an email address which is different from the one on your internet account, you can use your friend's referral code. No need to cancel the existing account then.
You are not eligible to use a referral code if you add a service to an existing account with at least one active plan in thé account.

Armen,
If you are opening a new account with a different email address and subscribe to a first new Fizz service you can apply the referral code and get a rebate of 50$ after the second payment.

So_AR
So_AR

So_AR

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To late, you should use mine : D6EFQ

Yelena
Yelena

Yelena

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@So_Ar: you can post your code only in a dedicated topic. No spamming please.