USA plan uses too much data?
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Michel M. #35366
Posts: 4 ✭✭
in My Mobile
Hi, I have been using my phone in the USA in the same way I use it in Canada but the data consumption is way too high, much higher than what I am used to spending.
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Best Answer
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Michel
Yes you can be right from the service agreement point 5.4
The amount of data used outside Quebec is rounded up to the next ten kilobytes for each use. For example, if you download 88 kilobytes of data outside Quebec, you will be billed for 90 kilobytes.
If your services are used through the network of a Fizz partner service provider, the data calculation rules may differ.5
Answers
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Hello Mike. I did not understand what you mean about the service agreement5
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Sorry I was editing the message adding all the informations regarding the service agreement5
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OK I understand, but I have a feeling everything is using more data. Even calls and sms seems to be data related and not provider related, am I right?5
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The calls should not affect the data if you do not use any voip app
The sms depends, long sms are using data, media sms (MMS) are using data too6 -
Thanks, Mike, for your time and info.2
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you can contact support through the live chat on fizz, facebook messenger or twitter, they have been very helpful.5
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Hey, is your problem fixed by now? If not, let us know! And if it is, please choose a best answer and close this topic
Have a great evening !3 -
Interesting question, but since I will not leave my home, I dont know.3
This discussion has been closed.