Unanswered question

USA plan uses too much data?

Hi, I have been using my phone in the USA in the same way I use it in Canada but the data consumption is way too high, much higher than what I am used to spending.

Michel
Michel

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Answers

Michel
Yes you can be right from the service agreement point 5.4

The amount of data used outside Quebec is rounded up to the next ten kilobytes for each use. For example, if you download 88 kilobytes of data outside Quebec, you will be billed for 90 kilobytes.

If your services are used through the network of a Fizz partner service provider, the data calculation rules may differ.

Michel
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Hello Mike. I did not understand what you mean about the service agreement

Michel
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OK I understand, but I have a feeling everything is using more data. Even calls and sms seems to be data related and not provider related, am I right?

The calls should not affect the data if you do not use any voip app
The sms depends, long sms are using data, media sms (MMS) are using data too

Michel
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Thanks, Mike, for your time and info.

Billy
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you can contact support through the live chat on fizz, facebook messenger or twitter, they have been very helpful.

JoanMr
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Hey, is your problem fixed by now? If not, let us know! And if it is, please choose a best answer and close this topic :)
Have a great evening !