Suit #106 instead of 101?

Options
Ted C. #35081
Ted C. #35081 Posts: 1 ✭✭
in Internet
Hi I signed up this morning for internet and could not change my condo # the address is correct but my suit# should be 106 could you please change it on your end? Thank you. Ted

Answers

  • Whizz
    Whizz Posts: 19,198 admin
    Options
    Hello Ted,
    Apologies for the situation encountered.
    Looking into your account I could see that there is no order registered.
    Also, I send you a private reply for more information.

    If the address that you are trying to create your order at it is not register into our systems you will have to contact our support department with the correct one to have it investigated.
    Have a nice one!
    Nicolae Bogdan
  • Carlo C.
    Carlo C. Posts: 632 ✭✭
    Options
    Ted, this is a user forum. For these kinds of questions, contact customer support directly by logging into your profile and clicking on the green chat bubble or through Facebook Messenger.
  • Chris_RefCode_AKTFR
    Chris_RefCode_AKTFR Posts: 180 ✭✭
    Options
    Contact fizz support. sadly we can't help you here
  • Mando1
    Mando1 Posts: 1,042 ✭✭
    Options
    Hi Ted,
    You should contact Fizz with this.
    First log into your Fizz account.
    Make your way to the Solution Hub.
    On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
    The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
  • Andrée
    Andrée Posts: 964 ✭✭
    Options
    Hi Ted,
    From what I see, it seems Fizz doesn't not even have your order.
    You should contact Fizz Directly for this.
This discussion has been closed.

Categories