Answered question

How long does Fizz's contract last?

How long does Fizz's contract last?

Fabio
Fabio

Fabio

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0
11 / 100
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Hi Fabio

Fizz is prepaid, so the service is month-to-month. Here are the relevant points from the service agreement when you activate a mobile plan with Fizz.

15. Management of your plan and services
15.1. Changing your plan
You can change your monthly plan up to 48 hours before the end of your payment cycle. The changes will take effect with the next payment cycle.

15.2. Your right to terminate your Agreement
You may terminate your Agreement at any time by filling in a request to cancel your subscription in the My account section on our Website.

15.3. Our right to amend the contents of your Agreement
We may, at any time, amend your Agreement, including the price and nature of the service provided. We must notify you of any changes at least 30 days before the effective date, by notice dealing only with this subject.

15.4. Our right to terminate your Agreement
Before terminating your Agreement, we must give you at least 60 days’ notice.

You may consult your service agreement for more details.

If you would like to contact Fizz, you can Live chat with support from 8 AM to 9 PM every day:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Click on one of the help links from the Solution Hub, like this one: https://fizz.ca/en/faq/how-do-i-manage-my-fizz-account
4- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Andrei
Andrei

Andrei

User level
Level
3
3872 / 5000
points

It's a month to month service.No contract.

Sevy55
Sevy55

Sevy55

User level
Level
2
1780 / 2000
points

Hi Fabio,
There is no contract, Fizz is a prepaid monthly service.

Gilles
Gilles

Gilles

User level
Level
3
2413 / 5000
points

No contract you can change your "plan" each month

So_AR
So_AR

So_AR

User level
Level
3
3959 / 5000
points

there is not contract