Answered question

Bixi reward does not work. "There has been an error, please try again later". What should I do to make it work?

I tried different browsers and deleted the cookies. but still the error message appears.

Bahare
Bahare

Bahare

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0
14 / 100
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Fizzy
Fizzy

Fizzy

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4
5000 / 5000
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Hi Bahare

Someone else had the same problem a few days ago.
https://community.fizz.ca/questions/2491886-use-bixi-30-min-free-ride-perk

If the problem continues, please contact Fizz customer support.

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Other answers

Carlo
Carlo

Carlo

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Level
3
3228 / 5000
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Bahare, I just verified and I still can't use mine after having done the recommendations from Fizzy's post. I'm not sure this week is by usable anymore. Contact customer support with the green chat bubble or through Facebook messenger to have the situation clarified since there's not much we can do in this forum.

Whizz
Whizz

Whizz

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5000 / 5000
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Team

Hello Bahare,

I see that you've already reached us in private and the issue has been taking care of by escalating a ticket to our technical team. We'll notify you via email as soon as we'll have any update.

Thank you for your patience, collaboration and kind understanding.

Have a good one!
Radu