Answered question

How to set up an account?

I am not a Fizz member yet, but quite interested in setting up an Internet account with Fizz. I would like to know how long it takes to get the modem to me.

Bhinesha
Bhinesha

Bhinesha

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Fizzy
Fizzy

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Hi Bhinesha

Lieux has given you good info. I believe the waiting period for installation is 1 to 2 weeks at the moment, depending on your location. On the appointment day of the installation, the technician will bring the modem to you and ensure the cables going into your home are working well.

This is also a good time to join Fizz as they are giving $40 bonus credit to new customers (until November 18th).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine or the code of someone who has helped you. =)
To be transparent, both parties will receive the bonus credit once you have paid your second bill.

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Other answers

Bhinesha
Bhinesha

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Thank you. So you are saying receiving the modem at my house depends. Can you give me an idea at least? A few days, a week?

Bhinesha begin to activate a new account with your address and you will see the next available date. And if you don’t want to activate now just don’t go to the payment information.

Bhinesha
Bhinesha

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Ok, got it. Much clearer now ! :)

Olivier
Olivier

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Thanks for the question

CareyPrice
CareyPrice

CareyPrice

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It's fairly easy. You do it through the website and the process is very quick.

Daniela
Daniela

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Hi. I think maximum is 2 weeks.