Answered question

My phone does not receive SMS, APN parameters seems ok. Why?

I am trying to set up SMS. My plan does not include SMS but I should be able to receive them.
I checked my APN settings and it seems correct, view attachments.
Can you help me please?

Federico
Federico

Federico

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Hello Federico,

In order to both send and receive sms, you will need to have texts included in your monthly plan. You can change your plan to include them, by going to My Plans - Manage Plan - Adjust plan and the new plan will take effect at the beginning of your next payment cycle.

You will also find additional information on our FAQ: https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages

Have a wonderful weekend,
-Ioana

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