Answered question

referral program

I did not see any place to put the referral code. I only ordered sim card. I did not activate it
what should I do to add the referral code

Mohamed
Mohamed

Mohamed

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Mihai
Mihai

Mihai

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Hi Mohamed,

The field for referral code should be there in page you presented.
Did you stop the processus of activation in any way? If you stop the process of activation and restart later, the system consider that the account is not new (the referral code can be applied only to a brand new account). The same is happen if you or go back and forth on web pages, when you pass the second time on the same page is like the account is not new anymore, so you can't use a referral code.
In my opinion, DO NOT CONTINUE till you contact ASAP Fizz, possible they may help you and your friend to benefit from referral (is 40$ for each of you till 15 October).
If you don't know how to contact them, the easy way to do it is by facebook here: https://www.facebook.com/fizzca/ they answer as fast as they are available, or by browser; daily from 8AM to 9 PM (after you login to your account) goto https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... scroll page down and after few seconds the green chat bubble should appear.
Hope that help.
Greetings!

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Other answers

Carlo
Carlo

Carlo

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Mohamed, the referral code is added when you order a service ( phone and /or internet), not the SIM card. When you make your order choice it will be one of the last bits of info you provide.

Fizzy
Fizzy

Fizzy

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Hi Mohamed

It is not mandatory to enter the referral code when you order the SIM card.

You must enter your friend's referral code when you are signing-up for (activating) your first plan. It has to be entered on the screen where you see the total price including the taxes.

For more info, check point #3 here: https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz

Remember that the bonus referral credit of $40 is available if you activate before October 15th. After that promo, the credit goes back to $25.

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes

Mine is there too. To be transparent, both parties will receive the bonus credit once you have paid your second bill.

Mohamed
Mohamed

Mohamed

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I have my friend code but I cant add the code. Please check the attached capture

Daniela
Daniela

Daniela

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Raphael, not necessarily. It may be put with ordering SIM card or when you choose and order the plan.

So_AR
So_AR

So_AR

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It's will be after when you subscribe to a service

You add your referral code at the very end of your first month payment, when you activate your account. You have a place to enter the code AND you have to click on the green box to the right for it to register.

Manny
Manny

Manny

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I think you have to buy the plan first

Mihai
Mihai

Mihai

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Hi Mohamed,

Did you reach Fizz?

Michael
Michael

Michael

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Hi Mohamed. Did you solve the problem? Can you share with us how you fix?

Daniela
Daniela

Daniela

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1
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Mohamed, just contact Fizz before activation card, we can't help you here.

Hey, is your problem fixed by now? If not, let us know! And if it is, please choose a best answer and close this topic :)
Have a great evening !