Answered question

Cancel internet subscription before appointment?

I recently booked my appointment to install my internet, but I have just realized that it is probably more beneficial to make a new account to take advantage of the $40 referral.

Is there anyway to cancel the request and get a full refund? Or am I better off just leaving it as is?

Thank you for your time!

Patrick
Patrick

Patrick

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Mike
Mike

Mike

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Hi Patrick,

you need to cancel the appointment, but after that contact the support to speed up the refund process.

If you can, create a new account, to use the 40$ since I do not know if Fizz will consider you as a new customer if you are using the old account :(

If you need a referral code in order to have 40$ at your 3rd payment
https://community.fizz.ca/questions/2198337-place-referral-codes
yes you can pick mine

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Other answers

Danny
Danny

Danny

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Your best bet is to contact support to do the whole thing. I am sure they will be helpful!