my plan is fronzen and i got debited and it have been more than 2h
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Answers
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Achraf nothing we can do here reach Fizz To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/faq/what-payment-methods-can-i-use
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.
Or you can send a message on messenger https://facebook.com/fizzca10 -
Hi Achraf
Can you check your account to make sure the payment went through correctly?
Usually when service is cut, it happens overnight. I have not heard of the service working during the day and then have service cut again.
Please close your phone and remove the SIM card before retrying. You can also try your SIM card on another phone to rule out any hardware issues with your phone.10 -
Hello Achraf,
Apologies for this unpleasant situation that you've encountered.
I've checked your account and saw that you've reached our support department, as Lieux and Fizzy indicated, and they've provided you a solution for this unpleasant inconvenience.
If you encounter anything else, don't hesitate to contact us by following the FAQ https://fizz.ca/en/contact-us with our contact methods.
Have a nice one!
Nicolae Bogdan8 -
Reach fizz customer support by chat2
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Contact Fizz customer service2
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Contact Fizz customer service. Sometimes seeing the chat bubble is hit or miss. You could log in your fizz account and under My Plans, click on manage my plan, then try to click unsubscribe. After doing this the chat bubble will appear.2
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