What should I do when I returned the modem but still get reminder from Fizz?

You must contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Hello Timothy, sorry to see you go. This is a user forums so like Mike said, you need to get. In touch with Fizz.

Timothy,
We are Fizz users like you.
Please, contact the Fizz customer service by chat and give them the proof of the return of your modem by: Posts Canada.
To chat with them:
First, log to your Fizz account.
Click on:
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
Click on the green chat bubble when you see it down to the right of the page.

Hi. Did you have a resolution to your problem? Please share with us.