Printer problems?
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Samuel C. 64723
Posts: 166 ✭✭
in Internet
I am having trouble setting up my Hp office jet pro 6968 wireless printer. It never seems to connect to wifi properly.
Any tips ?
Any tips ?
18
Answers
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Hi Samuel,
you should try to disable the band steering, in order to have 2 different SSID one for the 2.4Ghz and one for the 5Ghz, the point 4 and 5 you can skip it
With your preferred browser go to 192.168.0.1
1- login using the username cusadmin the password is your wifi password
2- Go on Wireless → General settings → 5.0GHz
3- Disable Band steering
4- ATF → 2.4G and disable the ATF option
5- ATF → 5G and disable the ATF option
6- Click on save the modification
The modem should reboot wait couple of minutes10 -
You might want to try and use the WPS to connect your printer if it has never worked before.7
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