Answered question

Can i get a refund for the SIM card?

I ordered a sim card but I don’t need it anymore. Can i get a refund?

yana
yana

yana

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0
1 / 100
point

Yana, unfortunately you cannot get a refund for a SIM card.

However you may offer it to friends or family who want to activate a new plan or use it for replacement if they lost their phone. There is no expiry on SIM cards and they are reusable even if previously activated.

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Other answers

Normally no, try to contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

yana,
Sorry,
Normally, Fizz doesnt offer refund when you order a sim card online.
You can try to sell it on Kiijii, Marketplace or give it to a friend.

Juan
Juan

Juan

User level
Level
1
737 / 750
points

I don’t think so. Especially if you opened one!

Martha
Martha

Martha

User level
Level
2
899 / 2000
points

If the SIM card is sent to you, I would be surprised if you can get a refund! It would be unprofitable for the company!

Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hi Yana,

Unfortunately you cannot receive a refund for a SIM card.

You could, however, gift it to a friend or a family member who might want to subscribe or use it as a replacement.

Have a good one!

Andrei