How can I change the date of my appointment with the installation technician?
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Answers
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To reschedule your technician appointment:
1- Log into your account and go to Manage plan.
2- Click on Appointments.
3- Here you will be able to see a complete list of all your past and future appointments.
4- Scroll to the appointment you wish to modify.
5- click on Reschedule.
6- This will open the booking interface. Select a new day and time slot and click Save.
Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.
Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address5 -
Check back daily as appointments can open up. It’s a busy time for new installations.5
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You can just hope that it will change5
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You might be able to get an earlier appointment if someone cancels4
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Lanneval,
Just try every day
to re-schedule a new appointment with the technician into your Fizz account.
Maybe, you'll be able to get an appointment cancellation.2
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