Tech support
Options
Anthony C. #28222
Posts: 1 ✭✭
in Internet
Everytime it rains my internet does not work
17
Answers
-
Here we are users, contact the support to let them test your line and send a technician in order to fix the problem
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix
3- The green chat bubble should appear after a few seconds in the bottom right corner.5 -
Oupsy not very cool...contact Fizz with chat bubble or with messenger.5
-
Hmmm that sucks. But you’ll have to contact Fizz directly to get that problem fixed.5
-
On the funny part, it get sunnier soon! But, you should contact Fizz, they will get a Videotron check this out. Maybe the splitter box is wide open.5
-
You are not lucky7
-
Anthony,
It's not normal.
Your internet connexion is supposed to work perfectly anytime.
Please, contact the Fizz support by chat.
This service is available from 8h00 to 21h00, each day.4 -
Anthony,
It's not normal.
Your internet connexion is supposed to work perfectly anytime.
Please, contact the Fizz support by chat from 8h00 to 21h00.4 -
Did you get any news from Fizz? I’m very curious to know why you lose internet with the rain since i also have Fizz internet4
-
I think there an problem in Videotron building.3
-
Don't put your modem outside when it's raining! I'm kidding
Seriously, it's quite common for network outages when it rains or there is a storm.
Its lasts a while and its coming back4 -
It looks like some squirrel love to eat your cable. :O)3
This discussion has been closed.