Answered question

Unstable mobile internet connection.my phone is samsung A50 and i can not even make a whatsapp call. Why is that?

For almost 2 months my internet connection is unstable. Please provide me with a proper solution.my phone is samsung A50

Negin
Negin

Negin

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Mike
Mike

Mike

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Probably you are in a zone with a poor signal, I do not have problem with mine
Did you enable 3G/4G from the configuration?

Can you tell use the signal level?

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Here Negin you are with customers like you. To verify your connection reach Fizz Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
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Kurt
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Kurt

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I'm thinking you may be in a zone where the signal isn't very strong. Have you tried with a different phone to see if that's the problem?

Mathieu
Mathieu

Mathieu

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Hi Negin.
I think tx/rx in your docsis signal have failure. Ask a support rep to have a technician testing the cable.
Have a nice day

Stéphane
Stéphane

Stéphane

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You are in 3G, maybe poor signal or incorrect APN settings.

George
George

George

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Are you in an area with poor signal?

I see on your screenshot that you are using 3G. At that bandwidth, the results you are getting are relatively normal. To get a much better speed and stability, enable LTE.

Alexandre
Alexandre

Alexandre

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Try to restart your modem. If it does anything it probably means that you are in a zone of poor wifi. Also try on another phone.