Answered question

Unstable mobile internet connection.my phone is samsung A50 and i can not even make a whatsapp call. Why is that?

For almost 2 months my internet connection is unstable. Please provide me with a proper solution.my phone is samsung A50

Negin
Negin

Negin

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Probably you are in a zone with a poor signal, I do not have problem with mine
Did you enable 3G/4G from the configuration?

Can you tell use the signal level?

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-th...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Lieux
Lieux

Lieux

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Here Negin you are with customers like you. To verify your connection reach Fizz Chat with Fizz is available from 8h00 to 21h00, each day.
To chat without problem:
First, connect you to your fizz account.
Then contact them at: https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz
Please, desactivate the ad blocker on your browser.

Kurt
Kurt

Kurt

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I'm thinking you may be in a zone where the signal isn't very strong. Have you tried with a different phone to see if that's the problem?

Pascal
Pascal

Pascal

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I have a A5 for work and I always have problems with phone

Pascal
Pascal

Pascal

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Did you try to update WhatsApp and reboot the phone?

I see on your screenshot that you are using 3G. At that bandwidth, the results you are getting are relatively normal. To get a much better speed and stability, enable LTE.

Alexandre
Alexandre

Alexandre

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Try to restart your modem. If it does anything it probably means that you are in a zone of poor wifi. Also try on another phone.