Answered question

Activation ?

Hi
I was stuck out of canada
And i got back
My account was disabled

Emran
Emran

Emran

User level
Level
0
1 / 100
point

Probably you did not pay for it

Try to see with the support what are your options

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/reactivate
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Victoria
Victoria

Victoria

User level
Level
2
1115 / 2000
points

When you don't pay for a while, the account gets deactivated for late payments. FB chat will help you out.

Hi Emran,

I've just checked your account and I see that it has been disabled following a non-payment issue for over a month. If you'd like to use your mobile service again, you'll have to reactivate your mobile plan by going to My plans > click on the "Reactivate" button" underneath your plan. This FAQ will help you further: https://fizz.ca/en/faq/reactivate.

If you'll need further help from us, I'm kindly asking you to contact us in private by live chat or via social media: Facebook Messenger or Twitter. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
https://facebook.com/fizzca
twitter.com/fizz_ca

Have a good one!

Radu