I'm not receiving all my calls

Options
Sami B. #289
Sami B. #289 Posts: 8 ✭✭
in My Mobile
Important calls aren't being received. LIKE EMPLOYER, URGENT HOSPITAL CALLS. I'm only aware of this now because a restaurant couldn't reach me. Now, it explains why several people and organizations couldn't reach me!! This is dangerous and completely unacceptable!!! I'm waiting for an important medical call; My well being is at risk due to your technical mishaps! I'm livid.

Answers

  • SuperFizzeur
    SuperFizzeur Posts: 3,777 ✭✭
    Options
    Hi Sami.
    I clearly understand your situation. I hope it's will be resolved.
    The best thing to do is to contact directly fizz.
    Have a nice day.
    Sincerely, Matt.
  • MichelP
    MichelP Posts: 8,733 ✭✭
    Options
    Sami,
    Have you tried to turn off some minutes your phone and turn it on after.
    Does it work?
    Maybe, it wille be better to contact the Fizz customer service by chat from 8h00 to 21h00.
    First, connect you to your Fizz account.
    Then, click on:
    Click on the green chat bubble when you see it down to the right of the page.
    https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone
  • Stanley M.
    Stanley M. Posts: 279 ✭✭
    Options
    Try restarying your phone. Otherwise contact support for them to assist you.
  • Victoria C. #24523
    Victoria C. #24523 Posts: 367 ✭✭
    Options
    Seems like you have a problem with your signal. I had a similar issue in the past.
  • Whizz
    Whizz Posts: 19,216 admin
    Options
    Hello Sami,
    I apologize for the situation that you've encountered.
    Checking your account I could see that you've contacted our support department. Could you please confirm that the situation is still present?
    If yes, please contact us back by following Mike's steps.
    Have a nice day.
    Nicolae Bogdan
This discussion has been closed.

Categories