Answered question

How can i get a record of call log from one year ago?

I need to contest a ticket and need my call log from June last year how is this possible?

Amanda
Amanda

Amanda

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You cannot have it, fizz is a prepaid system and it does not keep this record

Try to contact the support to see if they can help you

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/abcs-fizz-mobile-services
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Takion
Takion

Takion

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Since it is a prepaid service and also unlimited there is no record log of you phone call that are keept

Hello Amanda,

You will need to contact our support department as Mike steps suggest.
Once you are there, state your question and we might help you with that.
I also suggest you check the FAQ https://fizz.ca/en/privacy for additional information.

Cheers!
Nicolae Bogdan

EdmTrance
EdmTrance

EdmTrance

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5000 / 5000
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Hi Amanda!

Like whizz said, ask a fizz support rep!

Have a nice day!
Sincerely, Matt.
Don't hesitate to mark my answer as the best answer.