Answered question

How can i get a record of call log from one year ago?

I need to contest a ticket and need my call log from June last year how is this possible?

Amanda
Amanda

Amanda

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Mike
Mike

Mike

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You cannot have it, fizz is a prepaid system and it does not keep this record

Try to contact the support to see if they can help you

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/abcs-fizz-mobile-services
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

MichelP
MichelP

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Amanda,
Sorry,
Fizz is a prepaid service and doesnt offer the record of our phone activity during the months.

Whizz
Whizz

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Team

Hello Amanda,

You will need to contact our support department as Mike steps suggest.
Once you are there, state your question and we might help you with that.
I also suggest you check the FAQ https://fizz.ca/en/privacy for additional information.

Cheers!
Nicolae Bogdan

Mathieu
Mathieu

Mathieu

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Hi Amanda!

Like whizz said, ask a fizz support rep!

Have a nice day!
Sincerely, Matt.
Don't hesitate to mark my answer as the best answer.