Answered question

I can't finish the step of match address of credit

I change my house and address. I changed my address in my credit account but finally I have a message in my profile that the payment is denied. Is there any telephone number that I can call and help me? Or is there any chatting room online as same as the other company? With this way, my problem didn't solve. This is 2days that I have and I cant solve it here

arash
arash

arash

User level
Level
0
34 / 100
points
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Are you sure that the new address is changed in your credit card?

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-update-my-payment-method-...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

sokarina
sokarina

sokarina

User level
Level
2
1294 / 2000
points

Hi arash, you can try reachong out to the support from 8am to 9pm on the chat for help.

sman
sman

sman

User level
Level
3
3548 / 5000
points

Hi Arash,

Thanks for your fantastic question.

In your case I suggest contacting a fizz customer service by clicking on the green chat bubble available in your account dashboard, or by joining a customer service by Facebook under the name Fizz.

It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer! :)

arash,
Please, contact the Fizz customer service available by chat from 8h00 to 21h00 each day.
First, connect you to your Fizz account.
click:
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-...
Click on the green chat bubble when you see it down to the right of the page.